About Us

DecisionTelecom (IT-Decision Telecom LLC) is a trusted provider of business messaging and voice communication solutions, ensuring secure and reliable message delivery across 190+ countries with 800+ direct network connections. Our omnichannel CPaaS platform integrates SMS, HLR, Viber, WhatsApp Business messaging, and 2-way chat, enabling seamless customer engagement via an all-in-one web dashboard and APIs. As a GSMA member and licensed carrier, we support MNOs, aggregators, and enterprises in enhancing A2P messaging security and preventing fraud.

Our mission

At DecisionTelecom, our mission is to enhance and simplify business communication, ensuring seamless interactions between enterprises and their clients. We have achieved significant growth, securing leading positions in Ukraine and expanding rapidly across EMEA, APAC, and the Americas. Our commitment to innovation, responsibility, and customer success drives us to deliver cutting-edge business messaging and voice solutions for a connected global future.

Our team

Sergii Diachenko

CEO / Co-founder

Denys Shkarupa

CTO / Co-founder

Dmytro Chaurov

Head of SMS Department

Anna Yefimenko

Head of Routing Department

Valentine Bokach

Head of Support Department

Kristina Tsyba

Carrier Relations Manager of SMS Department

Roman Yaroshchuk

Carrier Relations Manager of SMS Department

Kateryna Dukai

Carrier Relations Manager of SMS Department

Ivan Misura

Routing Specialist

Nina Leshan

Head of Voice Sales

Anastasia Khainytskaya

Carrier Relations Manager of Voice Department

Iryna Tiurker

Carrier Relations Manager of Voice Department

Ivan Hieienko

Enterprise Sales Manager of SMS Department

Alexander Beregovoy

Software engineer / Messaging and VoIP Platform

Certificates

Decision Telecom is a global business messaging provider and voice communication carrier, dedicated to innovation and international expansion. We actively participate in industry events, establish strategic partnerships, and enhance our global network.

We hold a communications services license, allowing us to provide a wide range of messaging and voice solutions. Through direct operator connections, we ensure secure, high-quality communication worldwide.

To uphold data security and compliance, we leverage AWS infrastructure and have successfully passed penetration testing certification, guaranteeing robust data protection.