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Career
Customer stories
-Costs reduced by 40% with the help of unified multi-channel customer communication
-Improved customer service quality by 30% by optimization of passenger notifications
-Increased Conversion by Providing Customer Engagement Through Chat Apps
-Increased driver conversion rate and quality of customer service
-Increased engagement and reduced costs by means of SMS messaging
-Increased sales of monthly gym membership by 185% through customer engagement via chat apps
-Increased sales, goods shipment control and verification of users
-Transformed customer service through Viber for Business with DecisionTelecom's universal web interface
-Use of Viber 2way business platform to interact with customers
About company
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--Bosnia and Herzegovina
--Cape Verde
--Timor Leste
--San Marino
--Norway
--Tunisia
--Canada
--Burundi
--United States Virgin Islands
--Iceland
--Benin
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--Kenya
--Belize
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--Israel
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--Germany
--Nauru
--Saint Pierre and Miquelon
--Malawi
--British Indian Ocean Territory
--India
--Anguilla
--Ethiopia
--Morocco
--Montserrat
--Antarctica
--Cook Islands
--Burkina Faso
--United States Minor Outlying Islands
--Greece
--Western Sahara
--Gambia
--Jersey
--Eswatini
--Uganda
--Lesotho
--Turks and Caicos Islands
--United Kingdom
--Gabon
--Sudan
--Bulgaria
--Bouvet Island
--Faroe Islands
--Saint Vincent and the Grenadines
--Brazil
--Lithuania
--Suriname
--Bermuda
--Montenegro
--Zimbabwe
--Botswana
--Hong Kong
--Chad
--Guinea-Bissau
--Maldives
--Fiji
--Norfolk Island
--Slovakia
--Micronesia
--Rwanda
--Tokelau
--Malta
--French Guiana
--Martinique
--Venezuela
--Caribbean Netherlands
--Oman
--Thailand
--Cocos (Keeling) Islands
--Chile
--Bangladesh
--Ivory Coast
--Senegal
--Aruba
--Zambia
--Cayman Islands
--Cyprus
--Brunei
--Pakistan
--Djibouti
--Saint Martin
--Nigeria
--Italy
--Dominican Republic
--Guadeloupe
--Estonia
--Mayotte
--Trinidad and Tobago
--Wallis and Futuna
--Bolivia
--Guinea
--Isle of Man
--Azerbaijan
--Bhutan
--Luxembourg
--Philippines
--Somalia
--New Caledonia
--North Korea
--Vanuatu
--Romania
--Belarus
--Guatemala
--Netherlands
--Monaco
--Colombia
--Switzerland
--Jamaica
--Jordan
--French Polynesia
--Nepal
--DR Congo
--Libya
--Cameroon
--Mauritius
--Macau
--Indonesia
--Spain
--Finland
--Japan
--Georgia
--Niger
--Afghanistan
--Cuba
--Tajikistan
--Moldova
--South Georgia
--Bahamas
--Mauritania
--Kiribati
--Tanzania
--Iran
--Kyrgyzstan
--Togo
--Grenada
--Guyana
--Qatar
--Ukraine
--Uruguay
--Latvia
--Turkey
--Marshall Islands
--Comoros
--Hungary
--Sri Lanka
--Central African Republic
--Saint Lucia
--Antigua and Barbuda
--Kosovo
--Saudi Arabia
--Yemen
--Christmas Island
--Nicaragua
--Singapore
--Haiti
--North Macedonia
--Solomon Islands
--Papua New Guinea
--Ecuador
--Mali
--Taiwan
--Tuvalu
--Saint Helena, Ascension and Tristan da Cunha
--United Arab Emirates
--Laos
--Mongolia
--Uzbekistan
--Liechtenstein
--Tonga
--Vatican City
--Barbados
--Kazakhstan
--Vietnam
--Austria
--Malaysia
--China
--Saint Barthelemy
--Andorra
--Belgium
--Eritrea
--French Southern and Antarctic Lands
--Peru
--Australia
--Angola
--Cambodia
--Mexico
--Armenia
--Algeria
--El Salvador
--Heard Island and McDonald Islands
--Mozambique
--Costa Rica
--United States
--Myanmar
--Croatia
--New Zealand
--Åland Islands
--Lebanon
--Denmark
--Svalbard and Jan Mayen
--Ghana
--South Sudan
--Guam
--South Africa
--Albania
--Pitcairn Islands
--Ireland
--Czechia
--Saint Kitts and Nevis
--South Korea
--Namibia
--Curacao
--Equatorial Guinea
--Gibraltar
--Sweden
--Palau
--Syria
--Palestine
--Argentina
--American Samoa
--Sint Maarten
--Greenland
--Sao Tomé and Principe
--Portugal
--Iraq
--Russia
--Republic of the Congo
--Northern Mariana Islands
--Samoa
--Sierra Leone
--Dominica
--Bahrain
--Panama
--Serbia
--British Virgin Islands
--Madagascar
--Poland
--Paraguay
--Niue
--France
--Turkmenistan
--Guernsey
--Falkland Islands
--Honduras
--Abkhazia
API Documentation
FAQ
News & Events
- 5 Useful Messaging Templates for your Business
- IT-Decision Telecom with Ukraine!
- ITW 2022 from IT-Decision Telecom!
- The highlights of ITW 2022 from IT-Decision Telecom!
-+185% sales with Viber Business Messaging (case of Geliar Gym)
-15&16 March Capacity LATAM and 17&18 March AWC in Miami!
-18 - 19 May! ITD Telecom at Capacity Middle East 2021!
-22 - 23 September! Meet ITD Telecom at WWC 2021!
-28 June - 1 July! Meet ITD Telecom at MWC Barcelona 2021!
-4 Best Use Cases for WhatsApp Chatbot for Business
-4 ways to optimize communication of your team using Viber for business
-5 advantages of Viber messaging for business: how to increase conversion with the help of the popular messenger
-7 Benefits of Using Viber Mass Messaging for Your Business
-A2P messaging is the trend of 2021!
-A2P messaging: what is it and what are its benefits
-API mobile identification: a new step in protecting users' personal data
-Benefits of HLR Lookup for business that will make your messaging effective and save your advertising budget
-Business messages in Viber!
-Capacity Europe 2022 from IT-Decision Telecom!
-Capacity LATAM and AWC Miami 2022 from ITD Telecom!
-Cloud Communications: Understanding the Differences between IaaS, PaaS and SaaS for Business
-eSIM: a new word in mobile communications technology
-From 1G to 5G: Evolution of telecommunication networks
-From virtual reality to metaverses: is the future of telecommunications already here?
-Great News! ITDT in New Office!
-Great News! MWC Shanghai is Back 2021!
-How businesses can protect confidential customer data
-How participation in conferences helps companies to reach new heights (on the example of Decision Telecom's participation in MWC)
-How Supermarkets Can Engage More Customers with SMS Marketing
-How to Achieve a 35% Conversion Rate Increase: Real Experience from INPRIME and Decision Telecom via Chat Application
-How to build digital communications to improve customer experience
-How to Choose the Right SMS Provider for Business
-How to collect data for messaging so that later you do not collect money for the courts
-How to create engaging content for mass messaging in Viber
-How to increase conversions with marketing messaging in Viber and WhatsApp
-How to independently assemble a database for SMS messaging without spending a penny
-How to properly A/B test SMS messaging
-How to use bulk messaging in Viber for Business: a step-by-step guide to creating a successful campaign
-How to use SMS messaging to attract customers on International Women's Day
-How to use storytelling in SMS messaging to increase conversions
-Improving your voice strategy: interaction between voice and text messaging
-Interactive Voice Response (IVR): What it is and how it works
-IoT technology and the horizons it opens up for business
-IT-Decision Telecom at iForum 2021!
-IT-Decision Telecom at Mobile World Congress Barcelona!
-IT-Decision Telecom is finished Viber integration!
-IT-Decision Telecom is Licensed MVNO in Estonia!
-IT-Decision Telecom is working for you online!
-IT-Decision Telecom supports Ukraine!
-IT-Decision Telecom will be a Bronze Sponsor of ITW2021!
-ITD Telecom - SMS and Viber messaging for business!
-ITD Telecom has successfully passed the PENTest!
-ITD Telecom is a Bronze Community Member of Capacity Media!
-ITD Telecom is ready for Virtual ITW 2020!
-ITD Telecom is the Gold Sponsor of WWC Madrid 2022!
-ITD Telecom is the Sponsor of AWC 2020 in Miami!
-ITD Telecom started working remotely!
-ITD Telecom team at Wholesale World Congress in Madrid!
-ITD Telecom team in Barcelona at MWC 2021!
-ITD Telecom was granted Rapporteur Membership of GSMA!
-Meet Decision Telecom New Website and Omnichannel Communication Platform!
-Meet ITD Telecom at Capacity Europe 2022!
-Meet ITD Telecom at Capacity Middle East 2020 in Dubai!
-Meet ITD Telecom at International Telecoms Week 2021!
-Meet ITD Telecom at International Telecoms Week 2022!
-Meet ITD Telecom at Mobile World Congress Barcelona 2020!
-Meet ITD Telecom at Mobile World Congress Barcelona 2021!
-Meet ITD Telecom at Mobile World Congress Barcelona 2022!
-Meet ITD Telecom at Mobile World Congress Barcelona 2023!
-Meet ITD Telecom at Virtual Capacity Europe 2020!
-Meet ITD Telecom at Virtual Capacity Middle East 2020!
-Meet ITD Telecom in Miami at Capacity LATAM and AWC 2022!
-Merry Christmas and a Happy New Year 2021!
-Omnichannel communications - what is it in simple words?
-One Time Password (OTP) for authorization: does it guarantee complete data protection?
-Perspectives and barriers: 5G implementation and its impact on small and medium businesses
-Possibilities of Elon Musk's GPT-3 chatbot in creating messages for SMS messaging
-SIM vs eSIM: which type of card is better to choose in 2023
-SMS Gateway API Features: What It Is and How It Works
-SMS Messaging vs Voice Messaging for business: what to choose in 2023
-SMS vs email messaging in e-commerce marketing: which communications are more effective?
-Speed, Reliability, Scalability: Benefits of Deploying 5G Networks for Business and Consumers
-Summer SMS-messaging: three rules for effective communication with customers during the holiday season
-Support from IT-Decision Telecom!
-The highlights of MWC Barcelona 2021 from ITD Telecom!
-The highlights of MWC Barcelona 2022 from ITD Telecom!
-The transition to electronic receipts is the key to quality service in e-commerce
-Three tools to track the effectiveness of SMS messaging for business
-Top 3 large-scale conferences in the field of telecommunications: where companies can find inspiration and develop
-Top 5 explosive ideas for Christmas and New Year's messaging 2022-2023: for SMS, Viber, and WhatsApp
-Types of messages in Viber that brands can use for their mass messaging
-Viber's Latest Updates 2023 Bringing New Business Opportunities
-Voice Call Capabilities: How VoIP Technology Improves the Customer Experience
-Voice messaging for business: how to improve the user experience and increase customer loyalty
-Voice technology: stay in touch with your customers
-VoIP for Business: Features and Benefits of the Technology
-VoIP telephony: what is it, how does it work and how to set it up for business
-Ways to segment the customer base for setting up personalized messaging
-What is WhatsApp Business API? Benefits of the world's most popular messaging app
-WhatsApp Business API Sets New Tariffs: What This Means for Business and Users
-When mass SMS messaging is not spam, and how to avoid becoming a spammer
-Who and when should set up the distribution of transactional SMS
-Why customer touchpoints are a key success factor in today's business
-Why customers stop following your SMS messaging and how to avoid it
-Why your company needs two-factor authentication
-WWC Madrid 2021 from IT-Decision Telecom!
-WWC Madrid 2022 from IT-Decision Telecom!
Offices
Operators
Partners
Plans and prices
-Abkhazia
-Afghanistan
-Aland Islands
-Albania
-Algeria
-American Samoa
-Andorra
-Angola
-Anguilla
-Antarctica
-Antigua and Barbuda
-Argentina
-Armenia
-Aruba
-Australia
-Austria
-Azerbaijan
-Bahamas
-Bahrain
-Bangladesh
-Barbados
-Belarus
-Belgium
-Belize
-Benin
-Bermuda
-Bhutan
-Bolivia
-Botswana
-Bouvet Island
-Brazil
-British Indian Ocean Territory
-British Virgin Islands
-Brunei
-Bulgaria
-Burkina Faso
-Burundi
-Cambodia
-Cameroon
-Canada
-Cape Verde
-Caribbean Netherlands
-Cayman Islands
-Central African Republic
-Chad
-Chile
-China
-Christmas Island
-Cocos (Keeling) Islands
-Colombia
-Comoros
-Cook Islands
-Costa Rica
-Croatia
-Cuba
-Curacao
-Cyprus
-Czechia
-Denmark
-Djibouti
-Dominica
-Dominican Republic
-DR Congo
-Ecuador
-Egypt
-El Salvador
-Equatorial Guinea
-Eritrea
-Estonia
-Eswatini
-Ethiopia
-Falkland Islands
-Faroe Islands
-Fiji
-Finland
-France
-French Guiana
-French Polynesia
-French Southern and Antarctic Lands
-Gabon
-Gambia
-Georgia
-Germany
-Ghana
-Gibraltar
-Greece
-Greenland
-Grenada
-Guadeloupe
-Guam
-Guatemala
-Guernsey
-Guinea
-Guinea-Bissau
-Guyana
-Haiti
-Heard Island and McDonald Islands
-Honduras
-Hong Kong
-Hungary
-Iceland
-India
-Indonesia
-Iran
-Iraq
-Ireland
-Isle of Man
-Israel
-Italy
-Ivory Coast
-Jamaica
-Japan
-Jersey
-Jordan
-Kazakhstan
-Kenya
-Kiribati
-Kosovo
-Kuwait
-Kyrgyzstan
-Laos
-Latvia
-Lebanon
-Lesotho
-Liberia
-Libya
-Liechtenstein
-Lithuania
-Luxembourg
-Macau
-Madagascar
-Malawi
-Malaysia
-Maldives
-Mali
-Malta
-Marshall Islands
-Martinique
-Mauritania
-Mauritius
-Mayotte
-Mexico
-Micronesia
-Moldova
-Monaco
-Mongolia
-Montenegro
-Montserrat
-Morocco
-Mozambique
-Myanmar
-Namibia
-Nauru
-Nepal
-Netherlands
-New Caledonia
-New Zealand
-Nicaragua
-Niger
-Nigeria
-Niue
-Norfolk Island
-North Korea
-North Macedonia
-Northern Mariana Islands
-Norway
-Oman
-Pakistan
-Palau
-Palestine
-Panama
-Papua New Guinea
-Paraguay
-Peru
-Philippines
-Pitcairn Islands
-Poland
-Portugal
-Puerto Rico
-Qatar
-Republic of the Congo
-Reunion
-Romania
-Russia
-Rwanda
-Saint Barthelemy
-Saint Helena, Ascension and Tristan da Cunha
-Saint Kitts and Nevis
-Saint Lucia
-Saint Martin
-Saint Pierre and Miquelon
-Saint Vincent and the Grenadines
-Samoa
-San Marino
-Sao Tome and Principe
-Saudi Arabia
-Senegal
-Serbia
-Seychelles
-Sierra Leone
-Singapore
-Sint Maarten
-Slovakia
-Slovenia
-Solomon Islands
-Somalia
-South Africa
-South Georgia
-South Korea
-South Sudan
-Spain
-Sri Lanka
-Sudan
-Suriname
-Svalbard and Jan Mayen
-Sweden
-Switzerland
-Syria
-Taiwan
-Tajikistan
-Tanzania
-Thailand
-Timor-Leste
-Togo
-Tokelau
-Tonga
-Trinidad and Tobago
-Tunisia
-Turkey
-Turkmenistan
-Turks and Caicos Islands
-Tuvalu
-Uganda
-Ukraine
-United Arab Emirates
-United Kingdom
-United States
-United States Minor Outlying Islands
-United States Virgin Islands
-Uruguay
-Uzbekistan
-Vanuatu
-Vatican City
-Venezuela
-Vietnam
-Wallis and Futuna
-Western Sahara
-Yemen
-Zambia
-Zimbabwe
Products
--SMS
--Viber for Business
--Whatsapp Business
--RCS
--Verify API
--Viber + SMS API
--HLR Lookup
--Voice
Resellers
Official SDKs
--Healthcare
--E-commerce
--On Demand
--Financial Services
--Insurance
--Logistics
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