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Customer stories

-DecisionTelecom and IT-STEP University: Viber Business Messaging for Smart Educational Communications

-Customer Case: NeoPay

-UKREXIMBANK and DecisionTelecom built reliable SMS and Viber business messaging for secured Bank communications

-Ukrainian Railways and Decision Telecom: Partnership Builds Trust and Provides First-Class Service

-Costs reduced by 40% with the help of unified multi-channel customer communication

-Improved customer service quality by 30% by optimization of passenger notifications

-Increased Conversion by Providing Customer Engagement Through Chat Apps

-Increased driver conversion rate and quality of customer service

-Increased engagement and reduced costs by means of SMS messaging

-Increased sales of monthly gym membership by 185% through customer engagement via chat apps

-Increased sales, goods shipment control and verification of users

-Transformed customer service through Viber for Business with DecisionTelecom's universal web interface

-Use of Viber 2way business platform to interact with customers

About company

Contacts

Countries

--Bosnia and Herzegovina

--Cape Verde

--Timor Leste

--San Marino

--Norway

--Tunisia

--Canada

--Burundi

--United States Virgin Islands

--Iceland

--Benin

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--Israel

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--Saint Pierre and Miquelon

--Malawi

--British Indian Ocean Territory

--India

--Anguilla

--Ethiopia

--Morocco

--Montserrat

--Antarctica

--Cook Islands

--Burkina Faso

--United States Minor Outlying Islands

--Greece

--Western Sahara

--Gambia

--Jersey

--Eswatini

--Uganda

--Lesotho

--Turks and Caicos Islands

--United Kingdom

--Gabon

--Sudan

--Bulgaria

--Bouvet Island

--Faroe Islands

--Saint Vincent and the Grenadines

--Brazil

--Lithuania

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--Hong Kong

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--Fiji

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--French Guiana

--Martinique

--Venezuela

--Caribbean Netherlands

--Oman

--Thailand

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--Chile

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--Cyprus

--Brunei

--Pakistan

--Djibouti

--Saint Martin

--Nigeria

--Italy

--Dominican Republic

--Guadeloupe

--Estonia

--Mayotte

--Trinidad and Tobago

--Wallis and Futuna

--Bolivia

--Guinea

--Isle of Man

--Azerbaijan

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--Luxembourg

--Philippines

--Somalia

--New Caledonia

--North Korea

--Vanuatu

--Romania

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--Nepal

--DR Congo

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--Finland

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--Niger

--Afghanistan

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--Iran

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--Guyana

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--Comoros

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--Sri Lanka

--Central African Republic

--Saint Lucia

--Antigua and Barbuda

--Kosovo

--Saudi Arabia

--Yemen

--Christmas Island

--Nicaragua

--Singapore

--Haiti

--North Macedonia

--Solomon Islands

--Papua New Guinea

--Ecuador

--Mali

--Taiwan

--Tuvalu

--Saint Helena, Ascension and Tristan da Cunha

--United Arab Emirates

--Laos

--Mongolia

--Uzbekistan

--Liechtenstein

--Tonga

--Vatican City

--Barbados

--Kazakhstan

--Vietnam

--Austria

--Malaysia

--China

--Saint Barthelemy

--Andorra

--Belgium

--Eritrea

--French Southern and Antarctic Lands

--Peru

--Australia

--Angola

--Cambodia

--Mexico

--Armenia

--Algeria

--El Salvador

--Heard Island and McDonald Islands

--Mozambique

--Costa Rica

--United States

--Myanmar

--Croatia

--New Zealand

--Åland Islands

--Lebanon

--Denmark

--Svalbard and Jan Mayen

--Ghana

--South Sudan

--Guam

--South Africa

--Albania

--Pitcairn Islands

--Ireland

--Czechia

--Saint Kitts and Nevis

--South Korea

--Namibia

--Curacao

--Equatorial Guinea

--Gibraltar

--Sweden

--Palau

--Syria

--Palestine

--Argentina

--American Samoa

--Sint Maarten

--Greenland

--Sao Tomé and Principe

--Portugal

--Iraq

--Republic of the Congo

--Northern Mariana Islands

--Samoa

--Sierra Leone

--Dominica

--Bahrain

--Panama

--Serbia

--British Virgin Islands

--Madagascar

--Poland

--Paraguay

--Niue

--France

--Turkmenistan

--Guernsey

--Falkland Islands

--Honduras

API Documentation

FAQ

News and Events

--Sergii Diachenko

--- The highlights of ITW 2022 from IT-Decision Telecom!

---10 Best Mass Text Apps of 2024: Streamline Your Brands Communication

---130 Text Abbreviations to Supercharge Your SMS Marketing

---4 ways to optimize communication of your team using Viber for business

---5G Implementation: Global Impact, Benefits, and Challenges

---6 Best SMS Verification Services for Secure User Authentication

---7 Benefits of Using Viber Mass Messaging for Your Business

---A Quick Guide to Creating a Viber Chatbot

---AI + two-factor authentication = dream-level security

---All about Promotional SMS: Their Uses and Business Benefits

---Apple Will Add RCS Messaging to iPhone

---Binary SMS messages are an easy way to make your messaging memorable

---Can 2FA Be Hacked: Risks and Remedies

---Capacity Europe 2022 from IT-Decision Telecom!

---Choosing a Texting Service for Churches: 12 Best Picks

---Comparing Two-Way vs One-Way Сommunication

---Cross-Channel vs. Omnichannel Marketing: An Expert Guide

---Decision Telecom is a Gold Sponsor of Wholesale World Congress 2023 in Madrid!

---Detecting an SMS spam: 7 proven ways to recognize a fake text message

---Emoji in Viber messaging for business: what signs to choose and how to add them to the message template correctly

---eSIM vs SIM: Which Type of Card Is Better to Choose in 2024?

---Flash SMS: How It Works and When to Use It

---From 1G to 5G: Evolution of telecommunication networks

---From voice to understanding: six steps for teaching a voice bot to understand customer needs

---Hedy Lamarr and her invention that changed the world and communications. The pros and cons of Wi-Fi calls. Wi-Fi or cellular network?

---How is the protection of RCS chats ensured?

---How to become invisible on the Internet: the most reliable ways to hide your location on the Internet

---How to Build an Organic SMS List: Crucial Dos and Donts

---How to build successful customer relationships using two-way communication

---How to Confirm a Customer's Order on the Website: 30 Templates.

---How to Draft Text Message Invitations: 10+ Examples

---How to effectively present your company at an exhibition using a stand

---How to properly A/B test SMS messaging

---How to Reply to Scammer Texts (or Not!)

---How to Send a Fundraising Text Message: Example Texts and Tips

---How to Send Scheduled Texts: Methods and Benefits

---How to Set up a Viber Bulk Message Campaign in 5 Steps

---How to use WhatsApp to track and update orders

---Introducing Direct Inward Dialing from Decision Telecom

---RCS vs iMessage: Features, Security, Tech, and Global Reach

---RCS vs SMS: Key Features, Applications, Pros and Cons

---Recruitment Text Messages: How to Reach Top Talent in 2024

---RFM analysis: learning to segment customers using a modern tool

---Sending a Special Discount Offer Message: Tips and Templates

---SIM Farms: A Modern-Day Trojan for Mobile Network Operators(MNOs)

---SIP vs VoIP: What Are They and How Do They Differ?

---SMS Fallback: Important Applications and Key Benefits

---SMS for SaaS: Top Tools and Best Practices for Success

---SMS Gateway API Features: What It Is and How It Works

---SMS Marketing vs Email Marketing: Which Is More Effective?

---SMS or Push Notifications: Which to Choose

---SMS vs MMS: Key Differences and Importance in the Modern Day

---Text Spoofing: How to Recognize It and Protect Yourself

---Texting Leads Effectively: 5 Practical Tips for Success

---Texting vs Calling: What to Use in 2024

---Three ways to create a voice chatbot without investing a single cent in development

---Toll-Free SMS: Business Benefits, Challenges, and Setup

---Top 3 large-scale conferences in the field of telecommunications: where companies can find inspiration and develop

---Top 9 Advertising Techniques to Reach Your Audience in 2024

---What Is A2P Messaging, and What Are Its Benefits?

---What Is an SMS Autoresponder: Types, Benefits, and Uses

---What Is Greylisting: Effective Email Spam Protection

---What Is VoIP Telephony, and What Are Its Pros and Cons?

---What is WhatsApp Business API? Benefits of the world's most popular messaging app

---WhatsApp vs. WhatsApp Business: Choosing Between Personal and Business Options

---Who Is The Best SMS API Provider: Your Top 13 Choices

---Why businesses should pay special attention to geotargeting SMS campaigns

---WWC Madrid 2022 from IT-Decision Telecom!

--Dmytro Chaurov

---7 Key Pros of Texting for Business Communication

---Cascading Messaging: Definition, Goals, and Best Strategies

---Ecommerce SMS Marketing Examples and Best Practices

---How to Text a Link: Best Practices and Tips

---One-Way Text Messaging: Benefits and Common Examples

---Personal Text Message Privacy Laws for SMS Marketing

---SMS Click-Through Rate: How to Calculate, Analyze, and Optimize CTR

---SMS Marketing in Canada: Your Guide to Success

---SMS Marketing in the USA: Trends, Compliance, and Top Providers

---SMS OTP 101: Benefits, Use Cases, and Best Practices

---TCPA Compliance Checklist: An Essential for Businesses

---Top 10 SMS Marketing Companies in Dubai

---Top SMS backup and restore apps in 2025

---Ultimate SMS Codes Guide: Types, Pros, Cons, Best Practices

---What Is Conversational SMS: Benefits and Best Practices

---What Is the Best SMS Marketing Platform of 2024?

Offices

Operators

Partners

Plans and prices

-Afghanistan

-Aland Islands

-Albania

-Algeria

-American Samoa

-Andorra

-Angola

-Anguilla

-Antarctica

-Antigua and Barbuda

-Argentina

-Armenia

-Aruba

-Australia

-Austria

-Azerbaijan

-Bahamas

-Bahrain

-Bangladesh

-Barbados

-Belgium

-Belize

-Benin

-Bermuda

-Bhutan

-Bolivia

-Botswana

-Bouvet Island

-Brazil

-British Indian Ocean Territory

-British Virgin Islands

-Brunei

-Bulgaria

-Burkina Faso

-Burundi

-Cambodia

-Cameroon

-Canada

-Cape Verde

-Caribbean Netherlands

-Cayman Islands

-Central African Republic

-Chad

-Chile

-China

-Christmas Island

-Cocos (Keeling) Islands

-Colombia

-Comoros

-Cook Islands

-Costa Rica

-Croatia

-Cuba

-Curacao

-Cyprus

-Czechia

-Denmark

-Djibouti

-Dominica

-Dominican Republic

-DR Congo

-Ecuador

-Egypt

-El Salvador

-Equatorial Guinea

-Eritrea

-Estonia

-Eswatini

-Ethiopia

-Falkland Islands

-Faroe Islands

-Fiji

-Finland

-France

-French Guiana

-French Polynesia

-French Southern and Antarctic Lands

-Gabon

-Gambia

-Georgia

-Germany

-Ghana

-Gibraltar

-Greece

-Greenland

-Grenada

-Guadeloupe

-Guam

-Guatemala

-Guernsey

-Guinea

-Guinea-Bissau

-Guyana

-Haiti

-Heard Island and McDonald Islands

-Honduras

-Hong Kong

-Hungary

-Iceland

-India

-Indonesia

-Iran

-Iraq

-Ireland

-Isle of Man

-Israel

-Italy

-Ivory Coast

-Jamaica

-Japan

-Jersey

-Jordan

-Kazakhstan

-Kenya

-Kiribati

-Kosovo

-Kuwait

-Kyrgyzstan

-Laos

-Latvia

-Lebanon

-Lesotho

-Liberia

-Libya

-Liechtenstein

-Lithuania

-Luxembourg

-Macau

-Madagascar

-Malawi

-Malaysia

-Maldives

-Mali

-Malta

-Marshall Islands

-Martinique

-Mauritania

-Mauritius

-Mayotte

-Mexico

-Micronesia

-Moldova

-Monaco

-Mongolia

-Montenegro

-Montserrat

-Morocco

-Mozambique

-Myanmar

-Namibia

-Nauru

-Nepal

-Netherlands

-New Caledonia

-New Zealand

-Nicaragua

-Niger

-Nigeria

-Niue

-Norfolk Island

-North Korea

-North Macedonia

-Northern Mariana Islands

-Norway

-Oman

-Pakistan

-Palau

-Palestine

-Panama

-Papua New Guinea

-Paraguay

-Peru

-Philippines

-Pitcairn Islands

-Poland

-Portugal

-Puerto Rico

-Qatar

-Republic of the Congo

-Reunion

-Romania

-Rwanda

-Saint Barthelemy

-Saint Helena, Ascension and Tristan da Cunha

-Saint Kitts and Nevis

-Saint Lucia

-Saint Martin

-Saint Pierre and Miquelon

-Saint Vincent and the Grenadines

-Samoa

-San Marino

-Sao Tome and Principe

-Saudi Arabia

-Senegal

-Serbia

-Seychelles

-Sierra Leone

-Singapore

-Sint Maarten

-Slovakia

-Slovenia

-Solomon Islands

-Somalia

-South Africa

-South Georgia

-South Korea

-South Sudan

-Spain

-Sri Lanka

-Sudan

-Suriname

-Svalbard and Jan Mayen

-Sweden

-Switzerland

-Syria

-Taiwan

-Tajikistan

-Tanzania

-Thailand

-Timor-Leste

-Togo

-Tokelau

-Tonga

-Trinidad and Tobago

-Tunisia

-Turkey

-Turkmenistan

-Turks and Caicos Islands

-Tuvalu

-Uganda

-Ukraine

-United Arab Emirates

-United Kingdom

-United States

-United States Minor Outlying Islands

-United States Virgin Islands

-Uruguay

-Uzbekistan

-Vanuatu

-Vatican City

-Venezuela

-Vietnam

-Wallis and Futuna

-Western Sahara

-Yemen

-Zambia

-Zimbabwe

Products

--SMS

--Viber Business Messaging

--Whatsapp Business Messaging

--RCS

--Verify API

--Viber + SMS API

--HLR Lookup

--Voice

--Business Chat

--Automated Text Messaging

--Bulk Texting

--Business Dashboard

--Enterprise SMS

--Text blast

--Flash call

Resellers

Official SDKs

--Healthcare

--E-commerce

--On Demand

--Financial Services

--Insurance

--Logistics

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