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Customer stories
-Costs reduced by 40% with the help of unified multi-channel customer communication
-Improved customer service quality by 30% by optimization of passenger notifications
-Increased Conversion by Providing Customer Engagement Through Chat Apps
-Increased driver conversion rate and quality of customer service
-Increased engagement and reduced costs by means of SMS messaging
-Increased sales of monthly gym membership by 185% through customer engagement via chat apps
-Increased sales, goods shipment control and verification of users
-Transformed customer service through Viber for Business with DecisionTelecom's universal web interface
-Use of Viber 2way business platform to interact with customers
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API Documentation
FAQ
News & Events
- 5 Useful Messaging Templates for your Business
- IT-Decision Telecom with Ukraine!
- ITW 2022 from IT-Decision Telecom!
- The highlights of ITW 2022 from IT-Decision Telecom!
-+185% sales with Viber Business Messaging (case of Geliar Gym)
-15&16 March Capacity LATAM and 17&18 March AWC in Miami!
-18 - 19 May! ITD Telecom at Capacity Middle East 2021!
-22 - 23 September! Meet ITD Telecom at WWC 2021!
-28 June - 1 July! Meet ITD Telecom at MWC Barcelona 2021!
-4 Best Use Cases for WhatsApp Chatbot for Business
-4 ways to optimize communication of your team using Viber for business
-5 advantages of Viber messaging for business: how to increase conversion with the help of the popular messenger
-7 Benefits of Using Viber Mass Messaging for Your Business
-A new arrival to the Decision Telecom team — meet our new account manager!
-A2P messaging is the trend of 2021!
-A2P messaging: what is it and what are its benefits
-Advantages of SMPP over HTTP, and vice versa: what should a business choose for mass SMS messaging
-AI + two-factor authentication = dream-level security
-API mobile identification: a new step in protecting users' personal data
-Artificially Inflated SMS Traffic Fraud: A Growing Threat to the SMS Ecosystem
-Benefits of HLR Lookup for business that will make your messaging effective and save your advertising budget
-Binary SMS messages are an easy way to make your messaging memorable
-Bulk SMS for Black Friday — 2023: how to increase sales during the period of discounts
-Business messages in Viber!
-Capacity Europe 2022 from IT-Decision Telecom!
-Capacity LATAM and AWC Miami 2022 from ITD Telecom!
-Cascading messaging: what is it and how to reach each client with it
-Choosing the best CRM system for small businesses: Top 5 free software in 2023
-Cloud Communications: Understanding the Differences between IaaS, PaaS and SaaS for Business
-Conferences as a way to scale the company: business events not to be missed this September
-Decision Telecom became an official partner of WebSummit 2023
-Decision Telecom is a Gold Sponsor of Wholesale World Congress 2023 in Madrid!
-Effective spam protection - "grey lists" (greylisting)
-Emoji in Viber messaging for business: what signs to choose and how to add them to the message template correctly
-eSIM: a new word in mobile communications technology
-Fall Marketing Messaging: What to SMS About in the Second Half of November?
-From 1G to 5G: Evolution of telecommunication networks
-From virtual reality to metaverses: is the future of telecommunications already here?
-From voice to understanding: six steps for teaching a voice bot to understand customer needs
-GPT for Dynamic SMS Templates: A Cost-Effective Messaging Solution
-Great news! Decision Telecom is an official business partner of Viber
-Great News! ITDT in New Office!
-Great News! MWC Shanghai is Back 2021!
-How businesses can protect confidential customer data
-How modern hyperscalers affect the architecture of IoT
-How participation in conferences helps companies to reach new heights (on the example of Decision Telecom's participation in MWC)
-How Supermarkets Can Engage More Customers with SMS Marketing
-How to Achieve a 35% Conversion Rate Increase: Real Experience from INPRIME and Decision Telecom via Chat Application
-How to become invisible on the Internet: the most reliable ways to hide your location on the Internet
-How to build digital communications to improve customer experience
-How to Choose the Right SMS Provider for Business
-How to collect data for messaging so that later you do not collect money for the courts
-How to Create Engaging Commercial SMS-messaging Text with ChatGPT + Examples
-How to create engaging content for mass messaging in Viber
-How to effectively present your company at an exhibition using a stand
-How to increase conversions with marketing messaging in Viber and WhatsApp
-How to independently assemble a database for SMS messaging without spending a penny
-How to properly A/B test SMS messaging
-How to Secure Your Decision Telecom Account
-How to use bulk messaging in Viber for Business: a step-by-step guide to creating a successful campaign
-How to use SMS messaging to attract customers on International Women's Day
-How to use storytelling in SMS messaging to increase conversions
-How VoIP telephony differs from SIP
-Improving your voice strategy: interaction between voice and text messaging
-Intelligent Queue: How to Make SMS Messaging More Efficient
-Interactive Voice Response (IVR): What it is and how it works
-IoT technology and the horizons it opens up for business
-IT-Decision Telecom at iForum 2021!
-IT-Decision Telecom at Mobile World Congress Barcelona!
-IT-Decision Telecom is finished Viber integration!
-IT-Decision Telecom is Licensed MVNO in Estonia!
-IT-Decision Telecom is working for you online!
-IT-Decision Telecom supports Ukraine!
-IT-Decision Telecom will be a Bronze Sponsor of ITW2021!
-ITD Telecom - SMS and Viber messaging for business!
-ITD Telecom has successfully passed the PENTest!
-ITD Telecom is a Bronze Community Member of Capacity Media!
-ITD Telecom is ready for Virtual ITW 2020!
-ITD Telecom is the Gold Sponsor of WWC Madrid 2022!
-ITD Telecom is the Sponsor of AWC 2020 in Miami!
-ITD Telecom started working remotely!
-ITD Telecom team at Wholesale World Congress in Madrid!
-ITD Telecom team in Barcelona at MWC 2021!
-ITD Telecom was granted Rapporteur Membership of GSMA!
-Kyivstar Has Stopped Supporting MMS
-Meet Decision Telecom New Website and Omnichannel Communication Platform!
-Meet ITD Telecom at Capacity Europe 2022!
-Meet ITD Telecom at Capacity Middle East 2020 in Dubai!
-Meet ITD Telecom at International Telecoms Week 2021!
-Meet ITD Telecom at International Telecoms Week 2022!
-Meet ITD Telecom at Mobile World Congress Barcelona 2020!
-Meet ITD Telecom at Mobile World Congress Barcelona 2021!
-Meet ITD Telecom at Mobile World Congress Barcelona 2022!
-Meet ITD Telecom at Mobile World Congress Barcelona 2023!
-Meet ITD Telecom at Virtual Capacity Europe 2020!
-Meet ITD Telecom at Virtual Capacity Middle East 2020!
-Meet ITD Telecom in Miami at Capacity LATAM and AWC 2022!
-Merry Christmas and a Happy New Year 2021!
-Meta is ending support for SMS in Facebook Messenger from next month
-Mobile Banking: A New Era in Smartphone Finance Management
-Omnichannel communications - what is it in simple words?
-One Time Password (OTP) for authorization: does it guarantee complete data protection?
-Perspectives and barriers: 5G implementation and its impact on small and medium businesses
-Possibilities of Elon Musk's GPT-3 chatbot in creating messages for SMS messaging
-QR codes in SMS: tell about your product to every smartphone owner
-RFM analysis: learning to segment customers using a modern tool
-Service and transactional SMS messages: what are the benefits for business?
-Share contacts and schedules at conferences using mobile applications
-SIM vs eSIM: which type of card is better to choose in 2023
-SIM-farms are a modern Trojan for mobile operators
-SMS bonuses and their impact on sales growth
-SMS click-through rate: how to calculate, analyze and optimize CTR
-SMS deliverability: How to ensure that your messaging is guaranteed to reach users
-SMS footer: how to set it up correctly for messaging efficiency
-SMS Gateway API Features: What It Is and How It Works
-SMS Messaging vs Voice Messaging for business: what to choose in 2023
-SMS or Push Notifications: Which to Choose
-SMS vs email messaging in e-commerce marketing: which communications are more effective?
-SMS vs MMS, or why the era of standard multimedia messages is ending
-SMS vs voice calls: what to use in 2024?
-Speed, Reliability, Scalability: Benefits of Deploying 5G Networks for Business and Consumers
-Stay Connected This Summer: Examples and Benefits of SMS Messaging for the Tourism and Hospitality Industry
-Summer SMS-messaging: three rules for effective communication with customers during the holiday season
-Support from IT-Decision Telecom!
-The highlights of MWC Barcelona 2021 from ITD Telecom!
-The highlights of MWC Barcelona 2022 from ITD Telecom!
-The importance of the alpha-sender name for SMS messaging
-The latest WhatsApp for Business updates that will strengthen your messaging
-The main thing about voice biometrics (part I)
-The main thing about voice biometrics (part II): to whom and how to use
-The transition to electronic receipts is the key to quality service in e-commerce
-Three tools to track the effectiveness of SMS messaging for business
-Three ways to create a voice chatbot without investing a single cent in development
-Top 3 Benefits of SD-WAN and SASE for Large Enterprises
-Top 3 large-scale conferences in the field of telecommunications: where companies can find inspiration and develop
-Top 5 explosive ideas for Christmas and New Year's messaging 2022-2023: for SMS, Viber, and WhatsApp
-Top CPaaS trends and solutions in 2023
-Types of messages in Viber that brands can use for their mass messaging
-Viber 2 Way — Two-way Communication with Customers
-Viber for Business in Education: how to create a chatbot for free to improve the learning process
-Viber's Latest Updates 2023 Bringing New Business Opportunities
-Voice Call Capabilities: How VoIP Technology Improves the Customer Experience
-Voice messaging for business: how to improve the user experience and increase customer loyalty
-Voice technology: stay in touch with your customers
-VoIP for Business: Features and Benefits of the Technology
-VoIP telephony: what is it, how does it work and how to set it up for business
-Ways to segment the customer base for setting up personalized messaging
-Web Summit 2023 in Lisbon: Decision Telecom prepares for new heights
-What and When to Write to Customers: Top 10 SMS Messaging for Your Business
-What is time-of-day routing in the context of VoIP services?
-What is Toll-Free Messaging and its benefits for business
-What is Vishing? Exposing Scams and Voice Phishing Methods
-What is WhatsApp Business API? Benefits of the world's most popular messaging app
-What lies ahead for the telecommunications industry in August 2023
-What's the Difference Between ACD and IVR
-WhatsApp Business API Sets New Tariffs: What This Means for Business and Users
-When mass SMS messaging is not spam, and how to avoid becoming a spammer
-Where to shorten a link for SMS: top 3 free online services
-Who and when should set up the distribution of transactional SMS
-Why businesses should pay special attention to geotargeting SMS campaigns
-Why customer touchpoints are a key success factor in today's business
-Why customers stop following your SMS messaging and how to avoid it
-Why is the Omnichannel Strategy Impossible Without SMS
-Why your company needs two-factor authentication
-WWC Madrid 2021 from IT-Decision Telecom!
-WWC Madrid 2022 from IT-Decision Telecom!
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-Abkhazia
-Afghanistan
-Aland Islands
-Albania
-Algeria
-American Samoa
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-Gabon
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-Nicaragua
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-Palestine
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-Paraguay
-Peru
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-Poland
-Portugal
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-Qatar
-Republic of the Congo
-Reunion
-Romania
-Russia
-Rwanda
-Saint Barthelemy
-Saint Helena, Ascension and Tristan da Cunha
-Saint Kitts and Nevis
-Saint Lucia
-Saint Martin
-Saint Pierre and Miquelon
-Saint Vincent and the Grenadines
-Samoa
-San Marino
-Sao Tome and Principe
-Saudi Arabia
-Senegal
-Serbia
-Seychelles
-Sierra Leone
-Singapore
-Sint Maarten
-Slovakia
-Slovenia
-Solomon Islands
-Somalia
-South Africa
-South Georgia
-South Korea
-South Sudan
-Spain
-Sri Lanka
-Sudan
-Suriname
-Svalbard and Jan Mayen
-Sweden
-Switzerland
-Syria
-Taiwan
-Tajikistan
-Tanzania
-Thailand
-Timor-Leste
-Togo
-Tokelau
-Tonga
-Trinidad and Tobago
-Tunisia
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-Turks and Caicos Islands
-Tuvalu
-Uganda
-Ukraine
-United Arab Emirates
-United Kingdom
-United States
-United States Minor Outlying Islands
-United States Virgin Islands
-Uruguay
-Uzbekistan
-Vanuatu
-Vatican City
-Venezuela
-Vietnam
-Wallis and Futuna
-Western Sahara
-Yemen
-Zambia
-Zimbabwe
Products
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--RCS
--Verify API
--Viber + SMS API
--HLR Lookup
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