PrivatBank's Viber Success Story with DecisionTelecom

Case Study of the Year: Our Client PrivatBank’s Viber Success Story

Ukraine’s largest commercial bank serves millions of people. To keep them informed and engaged, the bank needed a reliable, scalable solution for sending both transactional and promotional messages via Viber.

It’s where DecisionTelecom steps in. Via PrivatBank’s Viber Business Suite, we’ve enabled:

• Transactional messages to instantly notify clients about account changes, payments, and operations, ensuring transparency and trust.
• Promotional messages to drive awareness of new products, offers, and services, boosting engagement and growth.

And

• Flexible template management via web and API to allow rapid adaptation to new business needs.

Swift. Effective. Reliable.

To gain a stable, high-volume delivery of millions of Viber messages, even under peak loads, while maintaining top-level service quality, as the Privatbank’s clients deserve.

Read the full story here: https://decisiontele.com/clients/seamless-banking-communication-at-scale-privatbanks-viber-success-story-with-decisiontelecom.html