News & Events
06.12.2023
What is Flash SMS?
The flash SMS is a text message displayed on the phone screen as a running (pop-up) line and is not stored in the device memory or on the SIM...
04.12.2023
How to Create Content for Omnichannel
Omnichannel is a marketing strategy that involves combining all possible communication channels of a business with the same customer into a...
30.11.2023
What is Vishing? Exposing Scams and Voice Phishing Methods
Vishing (Voice Phishing) is a type of fraud in which attackers use phone calls and voice messages to force a person to give them confidential...
30.11.2023
What's the Difference Between ACD and IVR
Each of us has contacted customer support service by phone. That means that you have encountered such technologies as IVR and ACD. In the first...
29.11.2023
How to Secure Your Decision Telecom Account
You can protect your Decision Telecom account in two ways: by using a one-time password (OTP) or/and two-factor authentication (2FA)...
27.11.2023
Kyivstar Has Stopped Supporting MMS
From November 1, 2023 Kyivstar has completely stopped supporting MMS: the service is not available to both private and corporate customers. The...
24.11.2023
Viber 2 Way — Two-way Communication with Customers
For two-way communication with your customers, connect Viber 2-Way. Unlike the usual communication channel, which allows the company to...
23.11.2023
Fall Marketing Messaging: What to SMS About in the Second Half of November?
A calendar of information guides for messaging is an essential tool for planning a company's communication with its customers. As a rule,...
17.11.2023
SMS or Push Notifications: Which to Choose
Smartphone users are increasingly favouring shopping via mobile apps. That is why companies claiming to be market-leading consider the launch of...
