Logo
Trusted by over 5000 companies
Ukrzaliznytsia
Rakuten Viber
Web summit
Lubimoe_Taxi
Mantinga
BeesAero
Improve customer experience throughout the entire customer journey
Simplify and improve your business communication with customers – from online support and custom notifications through two-factor authentication
icon
Marketing
Send promotional messages, information about special offers, seasonal sales and discounts
icon
Sales
Remind about items from wishlist, confirm the status of purchases and make appointments
icon
Customer Support
Provide your customers with quick and professional support and receive feedback
icon
Account Security
Set up two-factor SMS authentication to prevent the system from being hacked
channels
All channels of communication with your customers in one place
Do you want to improve the existing channels of communication with your audience, for example, SMS or Voice calls, or implement new ways of communication? IT-Decision Telecom specialists will help your business solve this problem
Sales Growth
120%

We will help your company scale and increase your sales using SMS, Viber, WhatsApp and other communication channels

*sales growth after tailoring messaging parameters to our clients

Globally
200+

We directly cooperate with more than 200 mobile network operators/partners, which guarantees fast and reliable delivery of your messages around the world

SMS & Viber API integration
API

With our user-friendly API, you can easily integrate SMS or Viber service into your systems and automatically send messages, transactions and confirmations

Premium support
24/7

Our support team resolves most issues within 2 hours. Moreover, you can get in touch with your Personal Manager at any time.

Inbox

All communication in one place

All interactions between your company and customers are gathered within one interface, regardless of the communication channel. SMS, Viber, WhatsApp – all in one place, for your convenience and user-friendliness of the platform
All communication in one place
Favorable prices and discount system

Pay for outgoing messages at the rates of local mobile network operators. We also have a flexible discount system for those of our clients who send more than 100,000 messages per month. You may contact our sales department, and our managers will calculate the possible discounts for your project and select the most efficient ways of delivering your messages and voice calls

check our prices
DOCUMENTATION FOR DEVELOPERS
Use communication channels in a format convenient for you

We offer two scenarios for the interaction of your business with customers using our platform:

  • Communicate with your customers via SMS, Viber for Business, WhatsApp Business, RCS, Voice, HLR Lookup through your personal account in our platform
  • Integrate our API into your CRM system: SMS, Viber + SMS, Verify, WhatsApp, RCS, Voice and HLR API. Automate messaging, create personalized messages, monitor statistics
View Documentation
var client = new RestClient("web.it-decision.com/v1/api/send-sms");client.Timeout = -1;var request = new RestRequest(Method.POST);request.AddHeader("Authorization", "Basic api_key");request.AddHeader("Content-Type", "application/json");var body = @"{   ""phone"":380632132121,   ""sender"":""InfoItd"",   ""text"":""This is messages DecisionTelecom"",   ""validity_period"":300}";request.AddParameter("application/json", body,  ParameterType.RequestBody);IRestResponse response = client.Execute(request);Console.WriteLine(response.Content);
var myHeaders = new Headers();myHeaders.append("Authorization", "Basic api_key");myHeaders.append("Content-Type", "application/json");var raw = JSON.stringify({  "phone": 380632132121,  "sender": "InfoItd",  "text": "This is messages DecisionTelecom",  "validity_period": 300});var requestOptions = {  method: 'POST',  headers: myHeaders,  body: raw,  redirect: 'follow'};fetch("web.it-decision.com/v1/api/send-sms", requestOptions)  .then(response => response.text())  .then(result => console.log(result))  .catch(error => console.log('error', error));
OkHttpClient client = new OkHttpClient().newBuilder()  .build();MediaType mediaType = MediaType.parse("application/json");RequestBody body = RequestBody.create(mediaType,"{\"phone\":380632132121,\"sender\":\"InfoItd\",\"text\":\"This is messages DecisionTelecom\",\"validity_period\":300}");Request request = new Request.Builder()  .url("web.it-decision.com/v1/api/send-sms")  .method("POST", body)  .addHeader("Authorization", "Basic api_key")  .addHeader("Content-Type", "application/json")  .build();Response response = client.newCall(request).execute();
$curl = curl_init();curl_setopt_array($curl, array(  CURLOPT_URL =>'web.it-decision.com/v1/api/send-sms',  CURLOPT_RETURNTRANSFER =>true,  CURLOPT_ENCODING => '',  CURLOPT_MAXREDIRS =>10,  CURLOPT_TIMEOUT =>0,  CURLOPT_FOLLOWLOCATION =>true,  CURLOPT_HTTP_VERSION =>CURL_HTTP_VERSION_1_1,  CURLOPT_CUSTOMREQUEST =>'POST',  CURLOPT_POSTFIELDS =>'{     "phone":380632132121,     "sender":"InfoItd",     "text":"This is messages DecisionTelecom",     "validity_period":300  }',  CURLOPT_HTTPHEADER => array(    'Authorization: Basic api_key',    'Content-Type: application/json',  ),));$response = curl_exec($curl);curl_close($curl);echo $response;
import http.clientimport jsonconn = http.client.HTTPSConnection("web.it-decision.com")payload = json.dumps({  "phone": 380632132121,  "sender": "InfoItd",  "text": "This is messages DecisionTelecom",  "validity_period": 300})headers = {  'Authorization': 'Basic api_key',  'Content-Type': 'application/json'}conn.request("POST", "/v1/api/send-sms", payload, headers)res = conn.getresponse()data = res.read()print(data.decode("utf-8"))
package mainimport (  "fmt"  "strings"  "net/http"  "io/ioutil")func main() {  url := "web.it-decision.com/v1/api/send-sms"  method := "POST"  payload := strings.NewReader(`{     "phone":380632132121,     "sender":"InfoItd",     "text":"This is messages DecisionTelecom",     "validity_period":300  }`)  client := &http.Client {}  req, err := http.NewRequest(method, url, payload)  if err != nil {    fmt.Println(err)    return  }  req.Header.Add("Authorization", "Basic api_key")  req.Header.Add("Content-Type", "application/json")  res, err := client.Do(req)  if err != nil {    fmt.Println(err)    return  }  defer res.Body.Close()  body, err := ioutil.ReadAll(res.Body)  if err != nil {    fmt.Println(err)    return  }  fmt.Println(string(body))}
var axios = require('axios');var data = JSON.stringify({  "phone": 380632132121,  "sender": "InfoItd",  "text": "This is messages DecisionTelecom",  "validity_period": 300});var config = {  method: 'post',  url: 'web.it-decision.com/v1/api/send-sms',  headers: {     'Authorization': 'Basic api_key',     'Content-Type': 'application/json'   },  data : data};axios(config).then(function (response) {  console.log(JSON.stringify(response.data));}).catch(function (error) {  console.log(error);});
import http.clientimport jsonconn = http.client.HTTPSConnection("web.it-decision.com")payload = json.dumps({  "phone":380632132121,  "sender": "InfoItd",  "text":"This is messages DecisionTelecom",  "validity_period":300})headers = {  'Authorization': 'Basic api_key',  'Content-Type': 'application/json'}conn.request("POST", "/v1/api/send-sms", payload, headers)res = conn.getresponse()data = res.read()print(data.decode("utf-8"))
DecisionTelecom's Viber for Business and Chat Inbox function provided us the possibility to contact our customers offline and offer them more purchase options with direct links and exclusive offers. As a result, we have increased the number of our customers and the sales of monthly gym membership by 185 percent this year.
Irina, marketing director of "Geliar Gym"
Irina, marketing director of
DecisionTelecom made our integration quick and easy. Adding WhatsApp, Viber and SMS as customer communication channels with the help of DecisionTelecom API helped us significantly increase our conversion rate. In addition, our customers are more satisfied as now we are able to manage multiple conversations across our customers' preferred channels.
Andriy Kamchatkin CEO, INPRIME
Andriy Kamchatkin CEO, INPRIME
Clients
You Can Trust Us
icon
Security
We guarantee the confidentiality and security of the data you transmit, as we use the world’s best AWS servers, and we also have successfully completed the Penetration testing
icon
Support
You get a 24/7 support service and a personal manager who will answer all your questions
icon
Reliability
Our company works directly with mobile network operators, which means that messages and voice calls will be delivered without intermediaries
img
Blog

News and Events

What Is an SMS Autoresponder: Types, Benefits, and Uses
22.07.2024
What Is an SMS Autoresponder: Types, Benefits, and Uses
In today’s fast-paced world, communication is rapid and often expected to be immediate. People seek instant responses not only from...
SMS
Top 9 Advertising Techniques to Reach Your Audience in 2024
11.07.2024
Top 9 Advertising Techniques to Reach Your Audience in 2024
Customers are bombarded with ads everywhere. How can your business stand out? Traditional advertising, in many cases, may not be powerful...
One-Way Text Messaging: Benefits and Common Examples
01.07.2024
One-Way Text Messaging: Benefits and Common Examples
Sometimes, you just need to inform people about things without getting an overwhelming number of replies that turn group text messages into...
SMS
Texting Leads Effectively: 5 Practical Tips for Success
28.06.2024
Texting Leads Effectively: 5 Practical Tips for Success
In the current digital era, where prompt communication is crucial, Short Message Service, or SMS, has become an effective tool for sales and...
SMS
What Is A2P Messaging, and What Are Its Benefits?
23.06.2024
What Is A2P Messaging, and What Are Its Benefits?
Every day, people receive a barrage of information via their phone screens. According to a 2023 report by the GSMA (Global System for Mobile...
How to Draft Text Message Invitations: 10+ Examples
21.06.2024
How to Draft Text Message Invitations: 10+ Examples
In today’s fast-paced digital world, SMS remains a highly relevant communication channel for a wide range of use cases. Text messages are...
Ecommerce SMS Marketing Examples and Best Practices
19.06.2024
Ecommerce SMS Marketing Examples and Best Practices
SMS marketing is the strategy of using text messages to deliver promotional SMS, updates, and connect with customers. While it may sound simple,...
SMS
Text Spoofing: How to Recognize It and Protect Yourself
17.06.2024
Text Spoofing: How to Recognize It and Protect Yourself
Given the rate at which cybercrime is escalating, it is becoming increasingly difficult to protect oneself from the many different types of...
SMS
SMS vs MMS: Key Differences and Importance in the Modern Day
17.06.2024
SMS vs MMS: Key Differences and Importance in the Modern Day
SMS and MMS are the two most common messaging methods. However, while SMS remains the preferred mode of communication year after year, MMS...
SMS
SMS Marketing vs Email Marketing: Which Is More Effective?
09.06.2024
SMS Marketing vs Email Marketing: Which Is More Effective?
With so many communication channels around, businesses try to utilize as many avenues as possible to reach their customers. Two popular options...
Introducing Direct Inward Dialing from Decision Telecom
06.06.2024
Introducing Direct Inward Dialing from Decision Telecom
A potential customer calls your company wanting to make a purchase or solve a problem. But instead of reaching the right person, they are let...
Company News
Detecting an SMS spam: 7 proven ways to recognize a fake text message
05.06.2024
Detecting an SMS spam: 7 proven ways to recognize a fake text message
SMS is super convenient, quick, and easy giving you instant access to any information and updates, but just like anything great it has its...
Who Is The Best SMS API Provider: Your Top 13 Choices
03.06.2024
Who Is The Best SMS API Provider: Your Top 13 Choices
Today's fast-paced digital era still sees SMS as a potent but often underestimated tool for businesses aiming to develop a comprehensive,...
SMS
10 Best Mass Text Apps of 2024: Streamline Your Brands Communication
27.05.2024
10 Best Mass Text Apps of 2024: Streamline Your Brands Communication
Mass texting is the practice of sending a text message to a large group of people through different communication channels like SMS, email, and...
Introducing Rakuten Vibers AI Chat Summary: Viber Is Getting Ready for Artificial Intelligence-Based Updates
24.05.2024
Introducing Rakuten Viber's AI Chat Summary: Viber Is Getting Ready for Artificial Intelligence-Based Updates
Rakuten Viber developers have introduced a new feature called "Chat Summary". It provides automatic generation of brief summaries of unread...
Viber Bussines
Apple Will Add RCS Messaging to iPhone
22.05.2024
Apple Will Add RCS Messaging to iPhone
This year Apple is going to introduce support for the Rich Communication Services (RCS) standard in iOS. This will help bridge the gap in text...
RCS
Advanced RCS Features: Advantages & Recent Enhancements
20.05.2024
Advanced RCS Features: Advantages & Recent Enhancements
RCS messaging stands out as one of the most promising mobile communication technologies, potentially becoming a game-changer in modern marketing...
RCS
WhatsApp Update: What You Should Know
17.05.2024
WhatsApp Update: What You Should Know
As of January 2024, Statista reports that WhatsApp is the world's most popular mobile messenger, boasting over 2 billion active users. It...
WhatsApp Business
HLR Lookup — High-Quality Database Cleaning for Deactivated Numbers
15.05.2024
HLR Lookup — High-Quality Database Cleaning for Deactivated Numbers
Every promotional SMS represents an investment in the success and development of a business. Companies utilize databases bought from providers...
HLR Lookup
WhatsApp, WhatsApp Business or WhatsApp Business API: What to Choose for a Company?
13.05.2024
WhatsApp, WhatsApp Business or WhatsApp Business API: What to Choose for a Company?
WhatsApp is the most used messenger globally. More than two billion people use it, which is almost a quarter of the world's population. The...
WhatsApp Business
How to Confirm a Customers Order on the Website: 30 Templates.
03.05.2024
How to Confirm a Customer's Order on the Website: 30 Templates.
An order confirmation SMS is a message you send to customers after they make a purchase on your website. This notification lets them know...
UCaaS — All Communications Channels on a Single Platform
22.04.2024
UCaaS — All Communications Channels on a Single Platform
UCaaS (Unified Communications as a Service) is a system that can unite all communication channels that a company uses — WhatsApp, VoIP ,...
Keeping up with the times: rebranding Decision Telecom
19.04.2024
Keeping up with the times: rebranding Decision Telecom
Progress and the market require changes, and our team follows the trends, innovating and constantly improving. We are pleased to inform you...
Company News
The Power of Business Automation in Customer Engagement and Service Improvement
05.04.2024
The Power of Business Automation in Customer Engagement and Service Improvement
When it comes to workflow automation, many recognize its importance. The prospect of eliminating (or reducing) manual operations, therefore...
Application of Artificial Intelligence In Marketing, Medicine & Finance: Analyzing the Key Messages Of Mwc — 2024 In Barcelona
03.04.2024
Application of Artificial Intelligence In Marketing, Medicine & Finance: Analyzing the Key Messages Of Mwc — 2024 In Barcelona
The Mobile World Congress (MWC) is the world's largest mobile industry trade show organized by the Global System for Mobile Communications...
Trends in Voice over Internet Protocol (VoIP)
01.04.2024
Trends in Voice over Internet Protocol (VoIP)
Voice over IP ( VoIP ) is a technology that allows voice calls to be made over the Internet rather than through traditional telephone lines....
Voice
How to use WhatsApp to track and update orders
29.03.2024
How to use WhatsApp to track and update orders
WhatsApp developers offer two software solutions for business: WhatsApp Business and WhatsApp Business API . The first one is free, it allows...
WhatsApp Business
Comparing Two-Way vs One-Way Сommunication
27.03.2024
Comparing Two-Way vs One-Way Сommunication
To encourage a potential customer to purchase, it’s not enough to attract attention with a flashy product or an interesting service for a...
Decision Telecom Supports the Fund "From People to People"
25.03.2024
Decision Telecom Supports the Fund "From People to People"
Every month the Decision Telecom team makes contributions to Ukrainian charity funds — together we choose a project to which we want to...
Save Ukraine
What types of chatbots are available today: kinds, features, benefits, scenarios
22.03.2024
What types of chatbots are available today: kinds, features, benefits, scenarios
Chat bot is a virtual interlocutor on a social network, messenger, mobile application, website, analyzing and helping to satisfy typical...
Who is a telecom operator and what is its role for business
20.03.2024
Who is a telecom operator and what is its role for business
How SMS traffic control technology works
18.03.2024
How SMS traffic control technology works
Nowadays, SMS remains one of the main means of communication, playing an important role in business, marketing and everyday life. They are used...
SMS
User engagement trends for 2024
15.03.2024
User engagement trends for 2024
The world of Internet marketing is constantly evolving, generating new tools, strategies and opportunities every day. In order not to drown in...
How to build successful customer relationships using two-way communication
13.03.2024
How to build successful customer relationships using two-way communication
Two-way communication is an important component of customer interaction. It allows you to communicate in the form of a dialogue, which is...
How is the protection of RCS chats ensured?
11.03.2024
How is the protection of RCS chats ensured?
Users of RCS chats don't have to worry about privacy. All photos, audio and text messages are securely protected by end-to-end encryption....
RCS
Three Tips for Successful Mobile Marketing on International Womens Day
07.03.2024
Three Tips for Successful Mobile Marketing on International Women's Day
For businesses, March 8 is one of the most profitable holidays after Christmas and New Year. Thanks to high-quality mobile marketing, companies...
Hedy Lamarr and her invention that changed the world and communications. The pros and cons of Wi-Fi calls. Wi-Fi or cellular network?
06.03.2024
Hedy Lamarr and her invention that changed the world and communications. The pros and cons of Wi-Fi calls. Wi-Fi or cellular network?
Hedy Lamarr (Hedwig Eva Maria Kiesler) is a Hollywood actress and inventor who made history thanks to her contribution to the development of...
Support chat or hotline phone: What should I choose?
06.03.2024
Support chat or hotline phone: What should I choose?
"What should I connect — a support chat or a hotline phone?" is a question that Decision Telecom experts are often asked by companies...
Welcome the new web design of the Decision Telecom admin panel!
04.03.2024
Welcome the new web design of the Decision Telecom admin panel!
There are constant changes in the world of technology, and we are not standing still at Decision Telecom. We are proud to present our latest...
Company News
Omnichannel Support from Decision Telecom — the Foundation of Quality Customer Service
29.02.2024
Omnichannel Support from Decision Telecom — the Foundation of Quality Customer Service
Effective customer service and support form the cornerstone of any business. The availability of various communication channels is a pivotal...
Company News
RCS vs SMS: Comparing the Possibilities and Uses of the Technology
27.02.2024
RCS vs SMS: Comparing the Possibilities and Uses of the Technology
With the spread of mobile technologies SMS became the first tool for exchanging text messages, and is still actively used. It was not possible...
RCS
Conversational AI vs. Generative AI: Whats the difference?
21.02.2024
Conversational AI vs. Generative AI: What's the difference?
Artificial intelligence (AI) is progressing at a staggering rate: in the mid-2000s it was used in the first voice assistants, and today it...
Cancelling Customer Calls: Enhancing Service Quality with this Option
19.02.2024
Cancelling Customer Calls: Enhancing Service Quality with this Option
Above all, customers detest waiting. When they dial a company's contact number, they expect their issue to be resolved promptly. How can you...
Voice
Hyper-Personalisation: A Tool for Optimizing Your Messaging and Elevating Customer Engagement
16.02.2024
Hyper-Personalisation: A Tool for Optimizing Your Messaging and Elevating Customer Engagement
If your marketing messages fail to address the pains and needs of your users, they may not be inclined to do business with you. It's...
Seasonal marketing: an effective strategy for Valentines Day
14.02.2024
Seasonal marketing: an effective strategy for Valentine's Day
For entrepreneurs and marketers, Valentine's Day is not just a day when people give gifts to their loved ones. It is also a great...
A Quick Guide to Creating a WhatsApp Chatbot
12.02.2024
A Quick Guide to Creating a WhatsApp Chatbot
A WhatsApp chatbot is a program based on artificial intelligence that employs predefined interaction scenarios with users. This powerful...
WhatsApp Business
A Quick Guide to Creating a Viber Chatbot
29.01.2024
A Quick Guide to Creating a Viber Chatbot
A Viber chatbot is a simple yet effective marketing tool that finds relevance in different business domains. It empowers you to automate...
Viber Bussines
What is RCS Messaging: Features and Opportunities of the New Technology
26.01.2024
What is RCS Messaging: Features and Opportunities of the New Technology
SMS as a channel of communication is still relevant due to the maximum coverage of cellular users, delivery regardless of Internet...
How to Engage Customers and Request Feedback
22.01.2024
How to Engage Customers and Request Feedback
The more reviews your existing or growing company receives, the more recognisable your business becomes, enhancing brand awareness, service, or...
All about Promotional SMS: Their Uses and Business Benefits
18.01.2024
All about Promotional SMS: Their Uses and Business Benefits
SMS marketing promotes a company's goods and services through text messages sent to mobile operator subscribers. This tool enables...
SMS
All news
Discover a universal way of communication with customers anywhere in the world

IT-Decision Telecom is the #1 choice for global customer support scaling. We help businesses achieve high results through popular communication channels. Let's discuss your project, shall we?

Efficient SMS service

Modern methods of doing business require the implementation of all existing innovative technologies. The widespread development of communication industry has made the service of sending SMS is truly the leading method. The ability to selectively provide information about the company increases interest in its services on the part of the customer. Thus, it achieves all the basic conditions that are good for a business focused on success. The commercial effect of the tool is felt almost immediately and is significantly reflected in the increase in sales and operating profits.

In large companies, the SMS API service often has a dedicated division that interacts with service providers. But most commercial projects are unable to afford the expanded staff of technical personnel. The company "IT-Decision Telecom" will allow the customer of any level to promulgate their services by using such a method as bulk messaging. A flexible pricing policy makes this approach affordable even for customers with a limited budget for advertising costs.

Provide information about yourself to the client

API abbreviation means application programming interface. This concept includes a complex package of operational commands for the interaction of programs with each other in remote mode. The technology is great for the distribution of SMS by brand for business. Proper adjustment of the service requires specialized knowledge, which have the staff of the company "IT-Decision Telecom". Sufficient work experience in this area, as well as possession of comprehensive knowledge in the field of computer networks is the key to good results. Our company trusts the implementation of products in all areas of business.

API text messaging uses short messages as the main tool. With a limited amount of text, it is possible to deliver the main brand message to the client. Even in a few sentences will include the main points, which may be useful to buyers of goods or services. There is no nastiness and information content of classic visual advertising, which can often withdraw by itself. In just a few seconds, the entire volume of a short announcement is captured, which means that the decision on its use can be taken as quickly as possible.

A quick start for your business

Among the main advantages of SMS API, useful for any business, are:

  • The efficiency of online services;
  • Wide audience;
  • Available cost of connection;
  • Discounts during a comprehensive or standing order of services;
  • The possibility of hunting the whole territory of Ukraine.

Standard advertising companies with the use of traditional mass media are very expensive. Posting ads on websites is effective, but can be blocked by users through special programs. In contrast, an SMS from a brand  will be accepted by the potential buyer by 100%. Taking into account the total volume of messages that are sent, the overall ratio of companies of this kind is very high and is definitely worth the price paid for it.

If you doubt the effectiveness of this method, positive feedback from our customers will be the best argument for its support. SMS overload via API will allow you to accelerate the pace of commercial growth of the company.

Modern methods of product promotion

Decision Telecom company offers the most required SMS APIs, which enable information dissemination by means of common short messages of mobile operators, Viber, WhatsApp and other popular messengers. Instant communication of important information to customers creates an image of a responsible company and provides a quick call for transactions or deals. The service has a flexible setting and allows you to easily adjust the work.

The advantage of working with us is a wide advisory support in the selection of the final set of tools. We professionally recommend what and how best to order for a particular business situation. There are certain peculiarities of the organization of the distribution, which are required to the accounting depending on the activity.

The total price for connection and setup is based on the full scope of work and its specific features. In any case, co-workers IT-Decision Telecom will not offer you a busy or duplicate the basic functions of the service. Our priority is to provide maximum customer support at the lowest possible cost to the customer, allowing for long-term productive cooperation.

We use cookies on our website to see how you interact with it. By Accepting, you consent to our use of such cookies. Cookie Policy