Introducing Rakuten Viber's AI Chat Summary: Viber Is Getting Ready for Artificial Intelligence-Based Updates

Rakuten Viber developers have introduced a new feature called "Chat Summary". It provides automatic generation of brief summaries of unread messages in groups in order to save users' time. The feature is based on ChatGPT artificial intelligence technology. Decision Telecom experts have been following the development of ChatGPT, the AI technology behind this feature.

How Does a Chat Summary Work?

Upon opening a group chat with unread messages (between 5 and 100), a dialog box will pop up offering to create a conversation summary. Clicking 'Summarize' prompts the AI to analyze the messages and identify key points (topics, questions, suggestions, and answers). It then generates a concise summary capturing the essence of the conversation.

Advantages of the "Chat Summary" function:

• no need to spend time re-reading the entire correspondence of group members;
• minimal risk of losing sight of the most important points of the conversation.

The option supports more than 50 languages of the world, including Ukrainian.

When Will the New Feature in Viber App Appear?

Currently the "Chat Summary" option is in the testing stage among 10% of users of Viber for iOS and Android. The test is being conducted in Ukraine, USA, Japan, Bulgaria, Poland and the Philippines. After its completion and elimination of the identified errors, the function will be available to all users.

Viber continues to be one of the most popular messengers with a total audience of over 1.17 billion people. In Ukraine, about 70% of the application subscribers prefer it as a channel not only for personal, but also for corporate communication.

If your company wants to bring communication with the target audience to a new level, Decision Telecom experts are ready to help you set up a Viber business account and advertising mailing to the customer base. To learn more about the details and cost of the service, please contact our sales department.

Rakuten Viber developers have introduced a new feature called "Chat Summary". It provides automatic generation of brief summaries of unread messages in groups in order to save users' time. The feature is based on ChatGPT artificial intelligence technology. Decision Telecom experts have been following the development of ChatGPT, the AI technology behind this feature.

How Does a Chat Summary Work?

Upon opening a group chat with unread messages (between 5 and 100), a dialog box will pop up offering to create a conversation summary. Clicking 'Summarize' prompts the AI to analyze the messages and identify key points (topics, questions, suggestions, and answers). It then generates a concise summary capturing the essence of the conversation.

Advantages of the "Chat Summary" function:

• no need to spend time re-reading the entire correspondence of group members;
• minimal risk of losing sight of the most important points of the conversation.

The option supports more than 50 languages of the world, including Ukrainian.

When Will the New Feature in Viber App Appear?

Currently the "Chat Summary" option is in the testing stage among 10% of users of Viber for iOS and Android. The test is being conducted in Ukraine, USA, Japan, Bulgaria, Poland and the Philippines. After its completion and elimination of the identified errors, the function will be available to all users.

Viber continues to be one of the most popular messengers with a total audience of over 1.17 billion people. In Ukraine, about 70% of the application subscribers prefer it as a channel not only for personal, but also for corporate communication.

If your company wants to bring communication with the target audience to a new level, Decision Telecom experts are ready to help you set up a Viber business account and advertising mailing to the customer base. To learn more about the details and cost of the service, please contact our sales department.