Interact with Customers with the Help of Viber Business

IT-Decision Telecom offers official worldwide Viber business messaging. Increase conversion, communicate, reach and retain customers with one of the most popular messaging apps with an audience of 1.1 billion users

Make creative promotional mailings
Send transactional messages
Share news and useful content

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Interact with Customers with the Help of Viber Business

Trusted by over 5000 companies

Take Full Advantage of Viber Business Account

More Text

In Viber messages, you can send up to 1000 characters of text padding it with vivid emoji and active hyperlinks

Two-Way Communication

Communicate with your customers in a Viber chat – receive feedback and suggestions, answer questions and provide technical support

Active Buttons

You can add active buttons to your Viber messaging that will bring users directly to your website, online store or social networks

Branded Sender Name

Messages are sent from the official Alpha tag with a confirmation icon and your company logo that are visually recognizable in the list of all Viber chats

Lively and Attractive Messages

Make communication with your customers more memorable and effective with images, emoji, buttons and promo codes

Viber Business Features

Analytics and Reports

Track the delivery of Viber messages to your customers and control your account balance. Enhance your campaign with read and click analytics through Viber API

Viber API Integration

With the help of our simple and understandable API, you can integrate Viber service into your Web/Mobile resources and automate Viber messaging

Easy Message Creation

Message text, adding images and emoji, button customization – create your messaging and advertising for Viber in a simple and user-friendly designer

Favorable prices and discount system

Pay for outgoing messages at the rates of local mobile network operators. We also have a flexible discount system for those of our clients who send more than 100,000 messages per month. You may contact our sales department, and our managers will calculate the possible discounts for your project and select the most efficient ways of delivering your messages and voice calls

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DecisionTelecom helped us digitize our customer communication. Using the web interface we managed to provide a seamless customer service through Viber for Business resulting in an 87% reduction of average waiting time and increased customer satisfaction.

Volodymyr Bezditnyi, partner at 4B Ukraine

DecisionTelecom's Viber for Business and Chat Inbox function provided us the possibility to contact our customers offline and offer them more purchase options with direct links and exclusive offers. As a result, we have increased the number of our customers and the sales of monthly gym membership by 185 percent this year.

Irina, marketing director of "Geliar Gym"

Clients

Discover a universal way of communication with customers anywhere in the world

IT-Decision Telecom is the #1 choice for global customer support scaling. We help businesses achieve high results through popular communication channels. Let's discuss your project, shall we?

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Decision Telecom - universal service for business

Today, communication and fast communication with clients is the key to successful business. But technology does not stand still and now, in addition to simple SMS messages, it is possible to use the popular messenger Viber for business. It is not only convenient, but also quite profitable. After all, the country of delivery of information can be not only Ukraine but also any other country. You will be able to inform your customers (buyers, webinar listeners, customers, etc.) about any news that are happening in your company. For example, the beginning of a campaign or a marathon, a sale, the receipt of new goods. All you need is a mass sending of messages in Viber. You can get such a service quickly and on favorable terms by contacting Decision Telecom.

Viber messaging for business: the main advantages

Using IT-Decision Telecom as a Viber messenger dealer, any company receives a lot of serious advantages. Let's consider the main ones:

By reaching a large audience, the company is able to attract new customers, thereby increasing turnover and profits;
With the help of voluminous messages (up to a thousand characters) you can convey quite a lot of useful information to customers;
Viber messaging allows you to include active links to any pages or sites in your messages;
Viber SMS API connection fee is available to our customers;
The ability to add multimedia content to messages that is better understood by recipients;
Customers who receive messages are given the opportunity to use a special button to go to the firm's website or make a direct call to place an order or to clarify information;
Decision Telecom creates an official account for the customer, which will contain the name of the company, as well as its logo.

As analytics shows, Viber messaging is an excellent marketing and advertising move in business. With its help, the level of sales increases significantly in the shortest time, because a mass Viber messaging is usually re-read in the first 3-5 minutes after receipt. Experts in this field claim that every second recipient of notifications on behalf of a brand immediately goes to the site and is interested in its products (services).

What the company offers

By making a deal with Decision Telecom, any firm is given the opportunity to order messaging not only with the messenger WhatsApp. There is also WhatsApp Business and many others. You just need to decide which messenger it is most convenient for you to use to keep in touch with your clients. Using our services, the company receives the following advantages:

24-hour technical support;
assistance of qualified managers in any matter related to Viber SMS;
reasonable prices;
the ability to send both transactional and promotional messages for business;
if necessary, detailed reports on the results of sending SMS are provided;
in case of technical failure (or any other reason), our service undertakes to send all information using RCS messages.

The company's services can be used by any legal entity by signing an official contract with us. If you're interested in sending Viber messages for business, just leave an application on the website (fill in the special form) and Decision Telecom managers will contact you in a very short time to clarify all details of cooperation.

Cost of services

The price of a Viber bulk messaging will directly depend on the service package. It is possible to connect a messaging list only within the country. Sending messages abroad will cost more. There is also a stable minimum monthly fee. All prices for SMS for business can be viewed on the official website of the company and, after consulting with the manager, choose a suitable one for your sphere of activity. It is worth deciding on the type of messages. There are two types - directs (a direct connection to a specific mobile operator or wholesale - an indirect type of connection, cheaper). If you're interested in Viber messaging for business, you can get detailed information from our service staff before signing the contract.