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Extended Possibilities of Viber+SMS API

Worldwide delivery
Worldwide delivery

Send transaction messages via Viber and SMS to users wherever they are

A guarantee that SMS will reach the customer
A guarantee that SMS will reach the customer

If the subscriber for some reason has Viber disabled or not installed, your message will be automatically resent as an SMS

Simple use
Simple use

In order to use the additional SMS feature, simply integrate Viber+SMS API into your Web/Mobile resources

Extended Customer Communication

Extended Customer Communication

Service business messages in Viber provide your customers with support at each step of cooperation with the company. They can be used to verify signing up on the website, confirm an order or as a delivery notification

Viber+SMS API Features

Additional SMS delivery time

If a transaction Viber message is not delivered within one minute, the system automatically sends an SMS notification

Format adjustment

With the additional SMS feature, messages are automatically adjusted to SMS standards

Official name

Regardless of whether the message is sent via Viber or as an SMS, it will be delivered from the official Alpha tag of your company

Viber+SMS API Features
Favorable prices and discount system

Pay for outgoing messages at the rates of local mobile network operators. We also have a flexible discount system for those of our clients who send more than 100,000 messages per month. You may contact our sales department, and our managers will calculate the possible discounts for your project and select the most efficient ways of delivering your messages and voice calls

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DecisionTelecom helped us digitize our customer communication. Using the web interface we managed to provide a seamless customer service through Viber for Business resulting in an 87% reduction of average waiting time and increased customer satisfaction.
Volodymyr Bezditnyi, partner at 4B Ukraine
Volodymyr Bezditnyi, partner at 4B Ukraine
DecisionTelecom made our integration quick and easy. Adding WhatsApp, Viber and SMS as customer communication channels with the help of DecisionTelecom API helped us significantly increase our conversion rate. In addition, our customers are more satisfied as now we are able to manage multiple conversations across our customers' preferred channels.
Andriy Kamchatkin CEO, INPRIME
Andriy Kamchatkin CEO, INPRIME
Clients
Discover a universal way of communication with customers anywhere in the world

IT-Decision Telecom is the #1 choice for global customer support scaling. We help businesses achieve high results through popular communication channels. Let's discuss your project, shall we?

Decision Telecom: interact with customers

Using Viber SMS API, any company, whether it is an online store, online courses, private entrepreneurs will be able to increase their profit by many times due to simple and fast interaction with a large number of their clients. Such service is just necessary for business, both big and small. With a few clicks in a minute, you send absolutely all clients the information they need, whether they are advertising products, announcements of sales, promotions, new product arrivals, etc. IT-Decision Telecom is a platform that can help any firm set up SMS for business through a specific messenger. It is a convenient and fairly simple tool. Using it, partners and clients are instantly informed of significant company events. The software for SMS messaging is developed by specialists.

You can use WhatsApp for business, or any other service. In a very short time you will see how profitable and easy it is to use such a service.

What's the benefit of bulk messaging

By sending client correspondence using Viber SMS API messaging, a company gets a number of serious advantages:

  • You can use up to a thousand characters in one message;
  • Viber SMS API not only works within the country, it is possible to send information anywhere in the world;
  • Is an excellent advertisement for your services or products, and the easiest way to attract a larger audience;
  • Simple and convenient format;
  • Affordable prices for services;
  • You can insert direct links to the company website, infographics, pictures, photos, emoticons, etc. into messages;

As we can see, Viber SMS API is exactly the service without which it is almost impossible to conduct and develop modern business. Studies show that 90% of respondents read a bulk messaging in the first 5-8 minutes after receiving an SMS, and almost half of them after reading it go to the company website and are interested in the products. It follows that Viber for business is able to increase sales by several times in the shortest possible time.

How Viber bulk messaging work

To use bulk messaging in your work, it is important to understand how it functions. Viber SMS API integration is performed using the following algorithm:

  1. The first thing you need to do is leave an application for cooperation on the Decision Telecom website. Our managers will contact you to discuss all the nuances of working together. If you have any questions, our employees will help you choose the optimal messaging package, taking into account the format of your business. The cost of the service is also approved at the initial stage.
  2. Viber SMS API verification and validation takes place after the contract is signed. API is integrated into the company's IT infrastructure. Information is specified - not only customers of the country of Ukraine receive the messages, it can also be transmitted abroad.
  3. Setting up triggers that activate the sending of the desired messages.
  4. Next, the text of the SMS is written, which must be agreed with the moderator of the service. Only after that is done, the Viber service is put into operation.

If you need help -the technical customer support is available 24 hours a day and is always able to solve the problem in a matter of minutes. There are cases when, due to certain circumstances, the messages is not sent through Viber. In this case RCS messages are used and correspondence necessarily reaches the addressee. If necessary, Decision Telecom is ready to provide Viber SMS API documentation. Or the client can request a monthly report on work and financial expenses (although the price of each package is listed on the company's website).

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