4 ways to optimize communication of your team using Viber for business

Viber for Business is a messaging platform that helps businesses interact with their target audience in a safe and cost-effective way. In addition, Viber for Business features allow you to optimize communication within your company, creating a friendly atmosphere and increasing your productivity.

Let's take a look at how the company's Viber business chats can improve the employee experience.

Secure messaging

Viber for business is an important tool if you need to keep your data confidential. The platform offers 100% protection by implementing end-to-end encryption.

Viber business chats have the following advantages over traditional methods of communication:

• allow secure transfer of passwords and credit card numbers;
• provide an additional level of protection against phishing attacks.

Messaging in Viber business chats guarantees that the data cannot be compromised.

File sharing

Easy file sharing is an important tool for optimizing teamwork. With Viber for Business features, users can quickly and securely exchange files with colleagues or clients, regardless of location.

This makes it easier to work together on projects in real-time, allowing employees to achieve better results.

Automatic notifications

Automatic notifications in Viber business chats are an effective tool for informing employees without the need to manually send out emails or other messages.

Automatic messages are used to remind employees about deadlines or important tasks. Thanks to Viber for Business features, you can be sure that your colleagues won't miss any important events or urgent information.

Group chats and video calls

Group chats and video calls in Viber business chats are becoming popular in many companies as a quick way to resolve internal issues.

1. Group chats can be used for information exchange, brainstorming, and teamwork on projects.
2. Video calls provide an interactive environment where team members can discuss issues in real-time.

The ability to communicate by voice and video also builds trust and understanding among team members.

In conclusion

Viber for Business is the ideal solution for companies that want to improve the quality of interaction between team members.

Decision Telecom provides a clear API that you can connect to your CRM system to set up communication within your company. Integrate modern solutions with Viber API - unite employees wherever they are!