All-in-One Pricing for Global Messaging and Connectivity
Flexible Pricing Models That Scale With You
Choose between pay-as-you-go simplicity or volume-based pricing for scale. No matter your business size, you’ll only ever pay for what you use. No platform fees and no hidden charges that catch you off guard later!
Zero platform fees
Unlike countless other providers, DecisionTelecom does not charge any hefty recurring platform fee. You only pay for the messages or calls you send and receive.
Pay as you go
Start sending without long-term commitments. Our transparent per-message pricing means you control your costs and scale at your own pace, making outreach flexible.
Volume pricing
Big needs deserve bigger benefits. Unlock volume discounts as your usage grows across your chosen channels. The more you use, the more you save. No fine print.
View Full-Service Pricing by Country
Select a country to see full pricing details for all available services, including send/receive rates, usage types, and destination-specific nuances. Everything you need, in one clear view.
Select country:
Viber
To Send An Viber Transaction
Starts at
€ 0.0077
/message
To Send An Viber Promotion
Starts at
€ 0.0143
/message
Prices for
Viber Chat
€ 0.01309
/message
WhatsApp
Prices for
WhatsApp Business-Initiated - Marketing
€ 0.04312
/message
Prices for
WhatsApp Business-Initiated - Utility
€ 0.00495
/message
Prices for
WhatsApp Business-Initiated - Authentication
€ 0.00495
/message
Esim
RCS
* For Viber, WhatsApp and SMS, depending on the country, a monthly fee for using a business account or a brand name may apply, check with the manager for details.
Customer stories
Seamless Banking Communication at Scale — PrivatBank`s Viber Success Story
JSC«PrivatBank» is not just the largest commercial bank in Ukraine but also a true flagship in the field of financial technologies.
Thanks to its scale and openness to innovation, the bank serves millions of clients — both individuals and businesses. For fast and targeted communication with its customers, PrivatBank actively uses the capabilities of the Vib
Sense Bank & DecisionTelecom: Strategic Messaging Partnership for Banking
JSC Sense Bank is a leading Ukrainian financial institution offering a full spectrum of banking services to individual and corporate clients.
SMS notifications are a key communication channel between the bank and its customers, enabling fast, secure, and real-time updates. These messages allow users to monitor financial transactions, receive one-time passwo
Ukrainian Railways and Decision Telecom: Partnership Builds Trust and Prov
JSC “Ukrainian Railways” provides convenient and affordable transportation services, ensuring connectivity between all regions through an extensive network of routes. The company strives to offer passengers reliable and comfortable journeys, contributing to the development of infrastructure and enhancing the mobility of the nation.
UKREXIMBANK and DecisionTelecom built reliable SMS and Viber business mess
JSC"The State Export-Import Bank of Ukraine" (Ukreximbank) www.eximb.com, one of the largest state-owned banks in Ukraine, provides a wide range of financial services to both corporate clients and individuals. Actively supporting foreign economic activity, the bank offers loans and guarantees for exporters and importers, helping to optimize international fin
Customer Case: NeoPay
NeoPay leads the market in delivering compliance solutions to electronic money issuers and payment institutions. They ensure the smooth operation of financial transactions and regulatory compliance, providing their clients with secure and efficient financial services.
DecisionTelecom and IT-STEP University: Viber Business Messaging for Smart
IT-STEP University is the first licensed higher IT education institution in Ukraine. Our students are trained in fields such as programming, graphic design, networks, and cybersecurity.
Increased sales, goods shipment control and verification of users
Mantinga Ukraine is one of the largest modern enterprises in Eastern Europe engaged in the production of frozen bakery and confectionery semi-finished products. The products are manufactured in accordance with international quality standards and are developed by experienced planners from Germany, France and Italy. Mantinga Ukraine has been selling its produc
Increased driver conversion rate and quality of customer service
Lubimoe TAXI is a passenger transportation company that provides drivers with a simple and user-friendly LT Driver app. One of the leading services for ordering a taxi through either a mobile app or an operator, offering high-quality service and keen rates. The mission of the company is to transport all customers to their destination safely by a comfortable
Increased engagement and reduced costs by means of SMS messaging
Balzam Bolotova (Bolotov's Balm) restores gastrointestinal tract, cleanses cardiovascular system and improves its performance, cures cartilage calcification, facilitates full functioning of immune system, which allows the body to resist various diseases, pathogenic bacteria and neoplasms without the help of chemical additives.
Increased Conversion by Providing Customer Engagement Through Chat Apps
INPRIME is a full service Internet marketing agency that develops turnkey promotion solutions. Since 2008, INPRIME has been reaching business targets of its clients in the field of online advertising and effective promotion using market’s most advanced tools. Over the years, INPRIME specialists have developed their own Internet promotion methods, refined and
Frequently Asked Questions
Do you charge any setup or platform fees?
No. Decision Telecom does not charge any platform, onboarding, or setup fees. You only pay for the services you use. You won't have any hidden costs creeping up on you later on.
Are there any minimum usage requirements?
No minimums are required to get started with DecisionTelecom. You can begin with pay-as-you-go pricing and scale up as needed. For businesses with larger messaging volumes, we also offer custom plans with better rates.
Do I need to sign a long-term contract?
Not at all. We like to keep things simple for our customers. Our pay-as-you-go plans let you use services without any complex contractual commitment. For businesses looking for custom rates based on usage volume, we’ll work with you to tailor a plan, but this doesn’t necessarily require a fixed-term contract.
How do volume discounts work?
If your business sends a high volume of messages, you may be eligible for discounted rates. We offer these through custom pricing plans based on your expected usage. Just let us know your monthly volume, and we’ll provide tailored rates to help you save more as you scale. No complex tiers or fluctuating pricing.
Can I send messages to multiple countries under one account?
Yes. One Decision Telecom account gives you access to messaging across all supported destinations. You can manage multi-country campaigns and view pricing or usage data per country in one place.
Can I get a quote for multiple countries at once?
Yes. Our sales team can prepare consolidated pricing estimates across the countries and channels you're targeting. Just let us know your use cases, destinations, and expected volumes.
Are brand name or sender ID fees included in your pricing?
In most cases, sender ID or brand name registration fees, such as those required by channels like Viber and WhatsApp, are not included in the per-message pricing. These fees vary by region and provider, so we recommend checking with your account manager for exact costs.
Is pricing different for promotional vs transactional campaigns?
Yes, pricing can be different for promotional and transactional campaigns. Some channels (e.g., WhatsApp and Viber) use pricing models where the message type — promotional, transactional, or OTP — affects cost. SMS pricing usually stays the same regardless of use case, but this may vary slightly by country.
Is support included in the pricing or billed separately?
Support is always included. All clients get access to our technical support team, and enterprise customers benefit from dedicated account management and faster response times, at no extra cost.
Can I switch from pay-as-you-go to volume pricing? How do I go about it?
Yes, switching is easy. Just reach out to our sales team with your estimated monthly volume, and we’ll set you up with a custom pricing plan based on your usage. You’ll get fixed lower rates with no service interruption. You can make this switch any time you feel the need for it.
Our
Products
SMS
Reach all subscribers with SMS business messaging, including those roaming or not using any other messaging apps.
Viber Business Messaging
Send attractive promotional messages with a direct link button to your website via Viber Business Messages.
Whatsapp Business Messaging
Communicate and send bulk messages to customers using WhatsApp, the world’s most popular messaging app.
RCS
Enhance traditional SMS with richer features and functionality through RCS technology.
Bulk Texting
Gain global reach via bulk texts, with reliable delivery and simple personalization for maximum impact.
Cascade Messaging
Deliver messages through SMS, RCS, Viber, WhatsApp, and flash calls to ensure communications always reach their audience.
Flash call
Authorize users quickly with our lightning-fast, reliable phone call verification solution.
Business Chat
Streamline SMS, WhatsApp, Viber, and RCS communications through a single, powerful messaging dashboard.
Business Dashboard
Streamline your SMS, WhatsApp, Viber, and RCS communications through a single, powerful messaging dashboard
Enterprise SMS
Scale your messaging with reliable SMS services designed for enterprises.
Text blast
Reach, engage, convert, and connect with thousands of customers at once using our powerful text blast service.
Automated Text Messaging
Automate reminders, alerts, personalized updates, notifications, and more to save time and maximize impact.
Verify API
Authenticate users and transactions via SMS, RCS, Viber, and WhatsApp messages.
Viber + SMS API
Send additional SMS messages to subscribers who did not receive your Viber messages.
HLR Lookup
Validate phone numbers in your contact database, remove invalid entries, and identify which ones are roaming.
Voice
Make high-quality VoIP calls worldwide with a reliable voice service.
SMS Firewall
Network protection from illegal traffic
