News and Events
11.03.2024
How is the protection of RCS chats ensured?
Users of RCS chats don't have to worry about privacy. All photos, audio and text messages are securely protected by end-to-end encryption....
07.03.2024
Three Tips for Successful Mobile Marketing on International Women's Day
For businesses, March 8 is one of the most profitable holidays after Christmas and New Year. Thanks to high-quality mobile marketing, companies...
06.03.2024
Hedy Lamarr and her invention that changed the world and communications. The pros and cons of Wi-Fi calls. Wi-Fi or cellular network?
Hedy Lamarr (Hedwig Eva Maria Kiesler) is a Hollywood actress and inventor who made history thanks to her contribution to the development of...
06.03.2024
Support chat or hotline phone: What should I choose?
"What should I connect — a support chat or a hotline phone?" is a question that Decision Telecom experts are often asked by companies...
04.03.2024
Welcome the new web design of the Decision Telecom admin panel!
There are constant changes in the world of technology, and we are not standing still at Decision Telecom. We are proud to present our latest...
29.02.2024
Omnichannel Support from Decision Telecom — the Foundation of Quality Customer Service
Effective customer service and support form the cornerstone of any business. The availability of various communication channels is a pivotal...
27.02.2024
RCS vs SMS: Comparing the Possibilities and Uses of the Technology
With the spread of mobile technologies SMS became the first tool for exchanging text messages, and is still actively used. It was not possible...
19.02.2024
Cancelling Customer Calls: Enhancing Service Quality with this Option
Above all, customers detest waiting. When they dial a company's contact number, they expect their issue to be resolved promptly. How can you...
16.02.2024
Hyper-Personalisation: A Tool for Optimizing Your Messaging and Elevating Customer Engagement
If your marketing messages fail to address the pains and needs of your users, they may not be inclined to do business with you. It's...
