News and Events
14.04.2023
From virtual reality to metaverses: is the future of telecommunications already here?
Before considering how virtual worlds can be used to improve the interaction of companies with customers, create new business models and...
14.04.2023
Top 3 large-scale conferences in the field of telecommunications: where companies can find inspiration and develop
The telecommunications field is one of the most dynamically developing. But in order to effectively interact with consumers and...
14.04.2023
Cloud Communications: Understanding the Differences between IaaS, PaaS and SaaS for Business
Cloud technologies, or computing (от англ. cloud computing), not only affects the daily life of a person but also changes the rules...
05.04.2023
Ways to segment the customer base for setting up personalized messaging
Messaging personalization in business has become an important component of modern marketing strategy. It improves interaction with the...
21.03.2023
How to build digital communications to improve customer experience
99% of modern business communication with customers has flowed into a virtual environment. This process has been driven by the corona...
21.03.2023
Improving your voice strategy: interaction between voice and text messaging
Companies are increasingly resorting to multiple channels of communication to communicate more effectively with customers. Thanks to the...
09.03.2023
Possibilities of Elon Musk's GPT-3 chatbot in creating messages for SMS messaging
In recent years, artificial intelligence (AI) has become an indispensable tool in many areas of human activity. For the most part,...
09.03.2023
Voice messaging for business: how to improve the user experience and increase customer loyalty
Modern users prefer to interact with real people who can professionally solve their problems. For businesses, this approach to...
06.03.2023
How participation in conferences helps companies to reach new heights (on the example of Decision Telecom's participation in MWC)
We at Decision Telecom know from our own experience how effective attendance at conferences is to grow and improve your...