IT-Decision Telecom is the #1 choice for global customer support scaling. We help businesses achieve high results through popular communication channels. Let's discuss your project, shall we?
Since IT-Decision Telecom has a direct connection to 200 mobile network operators worldwide, we deliver your messages and voice calls without intermediaries
Resolve technical issues quickly and efficiently – our support team is available 24/7 and will process your request in just a couple of hours
You will not experience any difficulties integrating our API into CRM – our experienced developers team will help you with this
Send your customers messages with transactions, payment reminders and successful transfers notifications using their preferred communication channels – SMS, Viber, WhatsApp, RCS or voice calls
Create bulk messaging to tell users about new services, customer programs or insurance and credit policies
Use our API to send custom notifications, for instance, about upcoming bill payments
Protect confidential data of your customers with IT-Decision Telecom’s communication solutions. Offer users a two-factor authentication via SMS to prevent fraud attempts
Keep your notifications private with end-to-end encrypted communication channels
Centralize your communication with customers through all communication channels using a universal interface. It stores the entire history of interaction for easy tracking and analysis of customer journeys in order to improve service quality and increase loyalty to the company
IT-Decision Telecom is the #1 choice for global customer support scaling. We help businesses achieve high results through popular communication channels. Let's discuss your project, shall we?