News and Events
15.03.2024
User engagement trends for 2024
The world of Internet marketing is constantly evolving, generating new tools, strategies and opportunities every day. In order not to drown in...
13.03.2024
How to build successful customer relationships using two-way communication
Two-way communication is an important component of customer interaction. It allows you to communicate in the form of a dialogue, which is...
11.03.2024
How is the protection of RCS chats ensured?
Users of RCS chats don't have to worry about privacy. All photos, audio and text messages are securely protected by end-to-end encryption....
07.03.2024
Three Tips for Successful Mobile Marketing on International Women's Day
For businesses, March 8 is one of the most profitable holidays after Christmas and New Year. Thanks to high-quality mobile marketing, companies...
06.03.2024
Hedy Lamarr and her invention that changed the world and communications. The pros and cons of Wi-Fi calls. Wi-Fi or cellular network?
Hedy Lamarr (Hedwig Eva Maria Kiesler) is a Hollywood actress and inventor who made history thanks to her contribution to the development of...
06.03.2024
Support chat or hotline phone: What should I choose?
"What should I connect — a support chat or a hotline phone?" is a question that Decision Telecom experts are often asked by companies...
04.03.2024
Welcome the new web design of the Decision Telecom admin panel!
There are constant changes in the world of technology, and we are not standing still at Decision Telecom. We are proud to present our latest...
29.02.2024
Omnichannel Support from Decision Telecom — the Foundation of Quality Customer Service
Effective customer service and support form the cornerstone of any business. The availability of various communication channels is a pivotal...
19.02.2024
Cancelling Customer Calls: Enhancing Service Quality with this Option
Above all, customers detest waiting. When they dial a company's contact number, they expect their issue to be resolved promptly. How can you...
