Author's articles
17.07.2025
13 Best CPaaS Providers to Amp Up Your Communication in 2025
Traditional communication methods such as siloed emails, landline calls, and disconnected messaging tools often fall short of meeting modern...
12.07.2025
Who Is the Best Bulk SMS Reseller Service Provider for Your Business
SMS is one of the oldest digital communication methods ; however, it still boasts strong open and response rates. According to the Gartner...
04.07.2025
The Best SMS OTP Service Providers for Secure Customer Authentication
With a constant threat to the security of private data, one-time passwords (OTPs) have become widely used as a critical line of defense against...
24.06.2025
DecisionTelecom Contributes to ROCCO's 2025 CPaaS Market Impact Report
Delaware, United States – June 19, 2025 – Decision Telecom is pleased to have contributed to the ROCCO Research CPaaS Market...
16.05.2025
How to Write the Perfect Greeting Message for Customers on WhatsApp
Still think of WhatsApp as just an app for chatting with friends? Stop doing this. It can become a powerful business tool. With over 2 billion...
07.05.2025
The State of SMS Marketing 2025: Adoption, AI Integration, and Future Outlook
In a digital landscape saturated with marketing noise, SMS remains one of the most direct and effective channels for reaching customers. SMS...
22.04.2025
SMS Over WiFi: How It Works, Benefits, and Challenges
Do you remember how to use the regular messages app in the century with superfast Wi-Fi? Too bad. But we'll help you to master the most...
22.04.2025
1G to 5G evolution and key differences in mobile communications
Telecommunications networks have undergone significant development over time. From basic 1G voice calls to the hyper-connected world of 5G...
22.04.2025
7 CPaaS trends shaping customer communications in 2025
The growth of CPaaS platforms is driven by virtual connections in digital ecosystems. Advanced messengers, integrated channel management, video,...
