Business Dashboard

Trusted by over 5,000 companies

Why Your Business Needs a Unified Dashboard

Centralization

Manage all your messages from various channels on one unified platform without juggling multiple systems.

Time-saving

Save valuable time and resources by centralizing tasks like message sending, tracking, and performance analysis.

Controlled access

Make sure relevant people have permissions to access the tools they need while keeping data security intact and workflows optimized.

Engagement

Interact with your audience through the channel they prefer. Messages that resonate well warrant meaningful reactions.

Cost-effectiveness

Maximize your ROI – consolidate your messaging operations and benefit from volume-based discounts.

What our clients say

DecisionTelecom helped us digitize our customer communication. Using the web interface we managed to provide a seamless customer service through Viber for Business resulting in an 87% reduction of average waiting time and increased customer satisfaction.

Volodymyr Bezditnyi, partner at 4B Ukraine

DecisionTelecom’s platform helped us at MediaHub significantly improve our customer communication. Before DecisionTelecom, customer used to be served manually, but now these processes are more automated, economically efficient, and user-friendly. Now our customers have a seamless customer journey, and at the same time we have cut our costs by about 40%.

Roman Peresunko, Head of advertising agency "MediaHub"

DecisionTelecom made our integration quick and easy. By adding WhatsApp, Viber and SMS as customers communications channels, with DecisionTelecom's API, we significantly increased our conversion rate. In addition, our customers are more satisfied as now we are able to manage multiple conversations across our customers' preferred channels.

Andriy Kamchatkin CEO, INPRIME

Customers

CHANNELS

Take control of your messaging workflows

Reap the benefits of centralized messaging with our business dashboard. Simplify your operations, boost customer engagement, and drive results – all from one platform.

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How businesses use our communication dashboard

From customer support to marketing campaigns, our intuitive business dashboard is designed to meet diverse communication needs across industries.

Marketing messages

Deliver targeted campaigns across SMS, RCS, WhatsApp, and Viber to new and old customers.

Two-factor authentication

Securely send OTPs and verification codes instantly to control user access and enforce safety.

Customer support

Respond to customer inquiries faster with streamlined two-way messaging within a shared inbox.

Updates

Share real-time updates and notifications to keep customers informed and engaged at all times.

Why Choose DecisionTelecom’s Business Dashboard

Intuitive design

Easily navigate our user-friendly interface, designed for simplicity and ease, so you can manage communications effortlessly.

Multichannel messaging

Access your SMS, WhatsApp, Viber, and RCS chats from one centralized platform, streamlining communication across channels.

Opt-in management

Built-in tools for managing customer opt-ins efficiently handle subscriber permissions and preferences.

Automation and scheduling

Save time by automating repetitive tasks and scheduling messages in advance.

Intelligent routing

DecisionTelecom’s smart routing technology ensures high delivery rates, minimal delays, and optimized costs.

Security

We protect your communications with industry-standard security and compliance measures.

Flexible Pricing & Volume Discounts

Get the best rates for SMS, RCS, Viber, and WhatsApp Business Messages with our flexible, pay-as-you-go model. Save more with volume-based discounts when sending 100,000+ messages per month. Our team ensures the most efficient delivery routes for your business messaging and voice calls.

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Who are our Clients?

Sense Bank & DecisionTelecom: Strategic Messaging Partnership for Banking Excellence

Verify API

SMS API

Sense Bank & DecisionTelecom: Strategic Messaging Partnership for Banking

JSC Sense Bank is a leading Ukrainian financial institution offering a full spectrum of banking services to individual and corporate clients. SMS notifications are a key communication channel between the bank and its customers, enabling fast, secure, and real-time updates. These messages allow users to monitor financial transactions, receive one-time passwo

SMS

Ukrainian Railways and Decision Telecom: Partnership Builds Trust and Prov

JSC “Ukrainian Railways” provides convenient and affordable transportation services, ensuring connectivity between all regions through an extensive network of routes. The company strives to offer passengers reliable and comfortable journeys, contributing to the development of infrastructure and enhancing the mobility of the nation.

UKREXIMBANK and DecisionTelecom built reliable SMS and Viber business messaging for secured Bank communications

Viber for Business

SMS

UKREXIMBANK and DecisionTelecom built reliable SMS and Viber business mess

JSC"The State Export-Import Bank of Ukraine" (Ukreximbank) www.eximb.com, one of the largest state-owned banks in Ukraine, provides a wide range of financial services to both corporate clients and individuals. Actively supporting foreign economic activity, the bank offers loans and guarantees for exporters and importers, helping to optimize international fin

Verify SMS API

Customer Case: NeoPay

NeoPay leads the market in delivering compliance solutions to electronic money issuers and payment institutions. They ensure the smooth operation of financial transactions and regulatory compliance, providing their clients with secure and efficient financial services.

Viber chat sessions

DecisionTelecom and IT-STEP University: Viber Business Messaging for Smart

IT-STEP University is the first licensed higher IT education institution in Ukraine. Our students are trained in fields such as programming, graphic design, networks, and cybersecurity.

All Clients

Frequently Asked Questions

What are the pricing options for using the dashboard?

We offer flexible pricing to suit businesses of all sizes and messaging needs. Get in touch with our team to explore the best pricing option for your organization.

Is the dashboard suitable for my small business?

We have built the dashboard to adapt to businesses of all sizes. Whether you’re a small business just starting out on a limited budget or a large enterprise dealing with high message volumes, the dashboard adjusts to your needs.

Does the dashboard support analytics for multichannel messaging?

DecisionTelecom’s business messaging dashboard provides detailed analytics for all the channels you use, SMS, WhatsApp, Viber, and RCS. You can track delivery rates, open rates, response times, and other key metrics to optimize your communication strategies and campaigns.

Can I manage team access and roles on the platform?

Yes, DecisionTelecom’s dashboard includes robust role-based access control, allowing you to add as many team members as needed and grant them certain permissions according to their roles and responsibilities.

Can the dashboard be integrated with my CRM or other business tools?

Absolutely! DecisionTelecom’s business dashboard is designed to integrate seamlessly with your existing CRM, ERP, or other business tools. This helps avoid major disruptions in your workflows and operations. If you have specific integration requirements, our team is here to assist.

How long would it take to set up and start using your dashboard?

Setting up our dashboard is quick and straightforward. Most businesses can get started within minutes, as there’s no need for complex downloads, installation, or coding. Simply sign up, customize your preferences, and you’re ready to begin!

Which messaging channels are supported on your business dashboard?

Our business dashboard supports four major communication channels, including SMS, WhatsApp, Viber, and RCS, keeping all your chats organized in one place.

The World’s Most Connected Cloud Communications Platform

With over 800 direct global telco connections across 190 countries, DecisionTelecom is the number one choice to globally scale your customer communications – over any channel.

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Unify Your Messaging With a Consolidated Business Dashboard