News and Events
18.09.2023
SMS Deliverability: How to Ensure You Reach Your Customers
When a company chooses an API provider for SMS messaging, one of the critical quality indicators to assess is the delivery rate. This metric...
15.09.2023
Decision Telecom is a Gold Sponsor of Wholesale World Congress 2023 in Madrid!
Dear Partners and Customers!
We are proud to announce our participation in the annual Wholesale World Congress (WWC), which will be held...
13.09.2023
Intelligent Queue: How to Make SMS Messaging More Efficient
When planning to implement SMS messaging for business , companies should consider all the possibilities of optimizing this tool. The...
04.09.2023
Choosing the best CRM system for small businesses: Top 5 free software in 2023
Building a company from scratch requires considerable resources, and most importantly, investments. Often small business owners try to cut their...
01.09.2023
RFM analysis: learning to segment customers using a modern tool
We have already blogged about why it is important for a business to segment its customer base correctly. You can find out what audience...
28.08.2023
From voice to understanding: six steps for teaching a voice bot to understand customer needs
Voice bots are gaining popularity because they offer a convenient and effective way to interact with the audience . However, for a smart...
25.08.2023
Three ways to create a voice chatbot without investing a single cent in development
Voice bots are a relatively new technology in the field of conversational customer support services . Few companies use virtual interlocutors...
23.08.2023
Where to shorten a link for SMS: top 3 free online services
The URL is a popular interactive element that makes SMS messaging more informative and useful. Typically, links are too long for text messages...
21.08.2023
AI + two-factor authentication = dream-level security
In today's digital world, the security of data and personal information is becoming increasingly important. With the advent and development...
