Author's articles
01.11.2023
Texting vs Calling: What to Use in 2024
Every business, at different stages of its growth, needs to sendcommunications to existing and potential clients. The choice between voice...
04.10.2023
What is time-of-day routing in the context of VoIP services?
Time-of-day routing is a VoIP feature that allows you to distribute incoming calls to different numbers depending on the time of day or day of...
18.09.2023
SMS Deliverability: How to Ensure You Reach Your Customers
When a company chooses an API provider for SMS messaging, one of the critical quality indicators to assess is the delivery rate. This metric...
13.09.2023
Intelligent Queue: How to Make SMS Messaging More Efficient
When planning to implement SMS messaging for business , companies should consider all the possibilities of optimizing this tool. The...
25.08.2023
Three ways to create a voice chatbot without investing a single cent in development
Voice bots are a relatively new technology in the field of conversational customer support services . Few companies use virtual interlocutors...
23.08.2023
Where to shorten a link for SMS: top 3 free online services
The URL is a popular interactive element that makes SMS messaging more informative and useful. Typically, links are too long for text messages...
21.08.2023
AI + two-factor authentication = dream-level security
In today's digital world, the security of data and personal information is becoming increasingly important. With the advent and development...
04.07.2023
Emoji in Viber messaging for business: what signs to choose and how to add them to the message template correctly
The disadvantage of interaction through the Internet is the partial absence of an emotional component. Why partial? Despite the fact that the...
30.06.2023
What is Toll-Free Messaging and its benefits for business
For modern customers, fast and competent feedback from the business is very important. Organizations are now implementing automated chatbots...
