Author's articles
27.03.2024
Comparing Two-Way vs One-Way Сommunication
To encourage a potential customer to purchase, it’s not enough to attract attention with a flashy product or an interesting service for a...
11.03.2024
How is the protection of RCS chats ensured?
Users of RCS chats don't have to worry about privacy. All photos, audio and text messages are securely protected by end-to-end encryption....
06.03.2024
Hedy Lamarr and her invention that changed the world and communications. The pros and cons of Wi-Fi calls. Wi-Fi or cellular network?
Hedy Lamarr (Hedwig Eva Maria Kiesler) is a Hollywood actress and inventor who made history thanks to her contribution to the development of...
01.11.2023
Texting vs Calling: What to Use in 2024
Every business, at different stages of its growth, needs to sendcommunications to existing and potential clients. The choice between voice...
04.10.2023
What is time-of-day routing in the context of VoIP services?
Time-of-day routing is a VoIP feature that allows you to distribute incoming calls to different numbers depending on the time of day or day of...
18.09.2023
SMS Deliverability: How to Ensure You Reach Your Customers
When a company chooses an API provider for SMS messaging, one of the critical quality indicators to assess is the delivery rate. This metric...
13.09.2023
Intelligent Queue: How to Make SMS Messaging More Efficient
When planning to implement SMS messaging for business , companies should consider all the possibilities of optimizing this tool. The...
25.08.2023
Three ways to create a voice chatbot without investing a single cent in development
Voice bots are a relatively new technology in the field of conversational customer support services . Few companies use virtual interlocutors...
23.08.2023
Where to shorten a link for SMS: top 3 free online services
The URL is a popular interactive element that makes SMS messaging more informative and useful. Typically, links are too long for text messages...
