Author's articles
15.09.2023
Decision Telecom is a Gold Sponsor of Wholesale World Congress 2023 in Madrid!
Dear Partners and Customers!
We are proud to announce our participation in the annual Wholesale World Congress (WWC), which will be held...
01.09.2023
RFM analysis: learning to segment customers using a modern tool
We have already blogged about why it is important for a business to segment its customer base correctly. You can find out what audience...
28.08.2023
From voice to understanding: six steps for teaching a voice bot to understand customer needs
Voice bots are gaining popularity because they offer a convenient and effective way to interact with the audience. However, for a smart...
25.08.2023
Three ways to create a voice chatbot without investing a single cent in development
Voice bots are a relatively new technology in the field of conversational customer support services . Few companies use virtual interlocutors...
21.08.2023
AI + two-factor authentication = dream-level security
In today's digital world, the security of data and personal information is becoming increasingly important. With the advent and development...
04.07.2023
Emoji in Viber messaging for business: what signs to choose and how to add them to the message template correctly
The disadvantage of interaction through the Internet is the partial absence of an emotional component. Why partial? Despite the fact that the...
29.06.2023
Why businesses should pay special attention to geotargeting SMS campaigns
Many marketers are familiar with the concept of geotargeting, and some have even successfully applied this method of promoting goods and...
13.06.2023
Binary SMS messages are an easy way to make your messaging memorable
Now it is very difficult to surprise a user with multimedia content, but the use of pictures, audio, and gif in traditional text messages still...
14.04.2023
Top 3 large-scale conferences in the field of telecommunications: where companies can find inspiration and develop
The telecommunications field is one of the most dynamically developing. But in order to effectively interact with consumers and stay...
