News and Events

New Years Bulk SMS Strategies Tailored for the Service Business, Including Engaging SMS Templates for 2024
22.12.2023
New Year's Bulk SMS Strategies Tailored for the Service Business, Including Engaging SMS Templates for 2024
During the festive season, as Christmas and New Year approach, everyone seeks to secure gifts at the best possible prices. Businesses can...
SMS
Improving New Year Bulk SMS Messaging for Retail: Examples and Engaging Templates for SMS-2024
21.12.2023
Improving New Year Bulk SMS Messaging for Retail: Examples and Engaging Templates for SMS-2024
New Year holidays are a good reason not only to remind customers about yourself, but also to increase sales. Many customers purposely postpone...
SMS
How to Create Content for Omnichannel
04.12.2023
How to Create Content for Omnichannel
Omnichannel is a marketing strategy that involves combining all possible communication channels of a business with the same customer into a...
What is Vishing? Exposing Scams and Voice Phishing Methods
30.11.2023
What is Vishing? Exposing Scams and Voice Phishing Methods
Vishing (Voice Phishing) is a type of fraud in which attackers use phone calls and voice messages to force a person to give them confidential...
Voice
Whats the Difference Between ACD and IVR
30.11.2023
What's the Difference Between ACD and IVR
Each of us has contacted customer support service by phone. That means that you have encountered such technologies as IVR and ACD. In the first...
How to Secure Your Decision Telecom Account
29.11.2023
How to Secure Your Decision Telecom Account
You can protect your Decision Telecom account in two ways: by using a one-time password (OTP) or/and two-factor authentication (2FA)...
Company News
Kyivstar Has Stopped Supporting MMS
27.11.2023
Kyivstar Has Stopped Supporting MMS
From November 1, 2023 Kyivstar has completely stopped supporting MMS: the service is not available to both private and corporate customers. The...
Fall Marketing Messaging: What to SMS About in the Second Half of November?
23.11.2023
Fall Marketing Messaging: What to SMS About in the Second Half of November?
A calendar of information guides for messaging is an essential tool for planning a company's communication with its customers. As a rule,...
SMS
SMS or Push Notifications: Which to Choose
17.11.2023
SMS or Push Notifications: Which to Choose
Smartphone users are increasingly favouring shopping via mobile apps. That is why companies claiming to be market-leading consider the launch of...
SMS
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