T-Mobile
Arelion
Airtel
Telefonica
Why Your Telco Needs a Digital Transformation Partner
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Evolving cross-channel consumer demands
Modern subscribers want to engage in real time across channels – via WhatsApp, Viber, RCS, and voice, not just SMS. To stay relevant, you need to offer a future-proof, consolidated communications strategy.
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Legacy infrastructure hampers innovation
Outdated infrastructure creates bottlenecks and holds you back, making it harder to compete with the rapidly rising cloud-native startups. Partnering with a telecom CPaaS provider accelerates modernization.
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Reliable delivery infrastructure
Your customers depend on fast, uninterrupted messaging. DecisionTelecom’s platform and infrastructure ensures high delivery rates, speed, reach, and telecom-grade service resilience and uptime at scale.
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Keeping costs in check while you scale up
Capture new A2P revenues with better routing, analytics, and service bundling, without costs spiraling out of control. Grow efficiently with a flexible API-based telecom messaging solution that fits your business model.
Why Choose DecisionTelecom
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Omnichannel messaging infrastructure
Reach your subscribers wherever they are via SMS, Viber, WhatsApp, RCS, and voice channels, all from a single, operator-ready platform designed for speed, reliability, and massive scalability.
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Unmatched uptime
Ensure service continuity with a resilient infrastructure that delivers 99.9% uptime and comprehensive backups and fallbacks, designed to meet critical telecom SLAs with nonstop performance.
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Going beyond APIs
We co-create transformation strategies with telcos looking to lead, arming them with the necessary infrastructure, APIs, and expertise to make the transition process smooth and hassle-free.
Telecom Messaging and CPaaS Services Tailored for Operators
Modernize your SMS infrastructure

Modernize your SMS infrastructure

Minimize costs, improve delivery speeds, and reduce delivery delays with intelligent, advanced message routing for A2P traffic and reliable fallback mechanisms.
Expand outreach via one telco-native API

Expand outreach via one telco-native API

Consolidate SMS, RCS, Viber, WhatsApp, and voice channels into a unified, telecom-focused messaging layer that enables enterprises to reach users via verified, branded profiles.
Offer mobile verification solutions

Offer mobile verification solutions

Enable fast and secure user authentication with telecom-native tools like Verify API, SMS OTPs, and flash calls, ideal for onboarding, logins, transactional flows, and more.
Become a CPaaS reseller or white-label provider

Become a CPaaS reseller or white-label provider

Leverage DecisionTelecom’s platform and infrastructure to launch your own branded messaging services, unlocking new revenue streams without heavy development investment.
Regulatory compliance

Regulatory compliance

Ensure your messaging and verification services meet compliance standards. Stay ahead of telecom and data protection regulations with built-in safeguards, number validation, and verified sender frameworks designed for global compliance.
Blog

News and Events

Meet DecisionTelecom Team at Sigma Euro-Med
27.08.2025
Meet DecisionTelecom Team at Sigma Euro-Med
At Sigma Euro-Med on 01–03 SEP 2025, we’re here to prove that our expertise goes far beyond telecom. We help businesses worldwide...
Company News
PrivatBanks Viber Success Story with DecisionTelecom
26.08.2025
PrivatBank's Viber Success Story with DecisionTelecom
Case Study of the Year: Our Client PrivatBank’s Viber Success Story Ukraine’s largest commercial bank serves millions of...
Company News
Meet DecisionTelecom Team at WWC 2025
19.08.2025
Meet DecisionTelecom Team at WWC 2025
DecisionTelecom is proud to be a Gold Sponsor of the Wholesale World Congress (WWC) 2025, taking place on September 16-18 in Madrid Our A2P...
Events
Your Go-To Guide for WhatsApp Business API Integration with CRM
18.08.2025
Your Go-To Guide for WhatsApp Business API Integration with CRM
Customers today don't simply want individualised communication; they anticipate it. According to Salesforce research , 79% of customers...
WhatsApp Business
How Much Does RCS Messaging Cost in 2025 for Businesses?
15.08.2025
How Much Does RCS Messaging Cost in 2025 for Businesses?
RCS business messaging traffic is expected to reach 50 billion messages worldwide in 2025, which is a 50% increase from 2024 ( Juniper Research...
RCS
How to Send Bulk SMS with WhatsApp
14.08.2025
How to Send Bulk SMS with WhatsApp
You are not alone if you are trying to send messages to communicate with clients in a timely and efficient manner. They use many channels, but...
WhatsApp Business
What is Grey Route SMS? Risks and Implications for Businesses
13.08.2025
What is Grey Route SMS? Risks and Implications for Businesses
In the pursuit of “cheap SMS”, many companies unknowingly end up choosing unsafe routes. Although it might be attractive to pay...
SMS
Your guide to understanding RCS messaging costs
25.07.2025
Your guide to understanding RCS messaging costs
Over 290,000 businesses worldwide are already using RCS (Rich Communication Services) messaging. Building on traditional SMS, its adoption rate...
13 Best CPaaS Providers to Amp Up Your Communication in 2025
17.07.2025
13 Best CPaaS Providers to Amp Up Your Communication in 2025
Traditional communication methods such as siloed emails, landline calls, and disconnected messaging tools often fall short of meeting modern...
Top White-Label VoIP Resellers to Elevate Your Communication Services
15.07.2025
Top White-Label VoIP Resellers to Elevate Your Communication Services
Voice over Internet Protocol (VoIP), which allows for seamless conferencing across devices and geographical locations, is the foundation of...
Who Is the Best Bulk SMS Reseller Service Provider for Your Business
12.07.2025
Who Is the Best Bulk SMS Reseller Service Provider for Your Business
SMS is one of the oldest digital communication methods ; however, it still boasts strong open and response rates. According to the Gartner...
Choosing the Right A2P Messaging Provider for Your Business in 2025
12.07.2025
Choosing the Right A2P Messaging Provider for Your Business in 2025
Today, the world is so globalised that even organisations are drowning in digital clutter. This clutter prevents businesses from delivering...
The Best SMS OTP Service Providers for Secure Customer Authentication
04.07.2025
The Best SMS OTP Service Providers for Secure Customer Authentication
With a constant threat to the security of private data, one-time passwords (OTPs) have become widely used as a critical line of defense against...
WhatsApp OTP Verification 101: Benefits, Use Cases, and Best Practices
30.06.2025
WhatsApp OTP Verification 101: Benefits, Use Cases, and Best Practices
Nearly 69% of internet users worldwide prefer WhatsApp for their daily communications. Here, businesses are no exception either. But why is...
DecisionTelecom Contributes to ROCCOs 2025 CPaaS Market Impact Report
24.06.2025
DecisionTelecom Contributes to ROCCO's 2025 CPaaS Market Impact Report
Delaware, United States – June 19, 2025 – Decision Telecom is pleased to have contributed to the ROCCO Research CPaaS Market...
Who Is The Best SMS API Provider: Your Top 13 Choices
10.06.2025
Who Is The Best SMS API Provider: Your Top 13 Choices
Today's fast-paced digital era still sees SMS as a potent but often underestimated tool for businesses aiming to develop a comprehensive,...
SMS
What Is the Best SMS Marketing Platform of 2025?
10.06.2025
What Is the Best SMS Marketing Platform of 2025?
There’s no faster, more direct way to connect with your customers than through SMS. In a world where inboxes overflow and ads fade into...
Best Group Texting App for Business: Top Picks & Key Features
17.05.2025
Best Group Texting App for Business: Top Picks & Key Features
Group messaging has come a long way since they were used as a basic SMS chain. From the very beginning, they served as a tool to send messages...
How to Write the Perfect Greeting Message for Customers on WhatsApp
16.05.2025
How to Write the Perfect Greeting Message for Customers on WhatsApp
Still think of WhatsApp as just an app for chatting with friends? Stop doing this. It can become a powerful business tool. With over 2 billion...
A Comprehensive Guide to DecisionTelecom’s Verify API
15.05.2025
A Comprehensive Guide to DecisionTelecom’s Verify API
Account authentication is the front door of any secure system. There are many techniques to boost the cyberthreat protection of your app or...
The State of SMS Marketing 2025: Adoption, AI Integration, and Future Outlook
07.05.2025
The State of SMS Marketing 2025: Adoption, AI Integration, and Future Outlook
In a digital landscape saturated with marketing noise, SMS remains one of the most direct and effective channels for reaching customers. SMS...
The Fastest & Easiest Way To Change RCS to SMS: Step-By-Step With Screenshots
29.04.2025
The Fastest & Easiest Way To Change RCS to SMS: Step-By-Step With Screenshots
For decades, text messaging has been one of the most common ways for people to keep in touch with each other every day. Most Android users rely...
SMS Over WiFi: How It Works, Benefits, and Challenges
22.04.2025
SMS Over WiFi: How It Works, Benefits, and Challenges
Do you remember how to use the regular messages app in the century with superfast Wi-Fi? Too bad. But we'll help you to master the most...
Why Promotional Texts Are the Highest-ROI Tool in SMS Marketing
22.04.2025
Why Promotional Texts Are the Highest-ROI Tool in SMS Marketing
Promotional text messages reach people where they’re most active — on their smartphones. Unlike emails or ads, which are often...
1G to 5G evolution and key differences in mobile communications
22.04.2025
1G to 5G evolution and key differences in mobile communications
Telecommunications networks have undergone significant development over time. From basic 1G voice calls to the hyper-connected world of 5G...
7 CPaaS trends shaping customer communications in 2025
22.04.2025
7 CPaaS trends shaping customer communications in 2025
The growth of CPaaS platforms is driven by virtual connections in digital ecosystems. Advanced messengers, integrated channel management, video,...
How To Hide Your Location Online: 4 Most Reliable Ways
22.04.2025
How To Hide Your Location Online: 4 Most Reliable Ways
The leakage of personal data is a mass phenomenon in the modern Internet environment. Do you still believe, that online attackers have work hard...
Using Marketing MMS Messages for High-Impact Campaigns
28.03.2025
Using Marketing MMS Messages for High-Impact Campaigns
Have you ever thought about the text messages you recently got in your inbox? If it was an SMS (Short Message Service), without any images or...
What Is a Text Broadcast: Uses, Benefits, and Best Practices
20.03.2025
What Is a Text Broadcast: Uses, Benefits, and Best Practices
In the 21st century, no business prospers without broadcasting messages. Text messages have become so essential that businesses and...
How to RSVP via Text: Best Practices and Examples
14.03.2025
How to RSVP via Text: Best Practices and Examples
When you host an event like a wedding invitation, it's difficult to predict who's going to show up eventually. Thus, RSVP text helps to...
Can Blocked Numbers Text You? Myths vs. Reality
06.03.2025
Can Blocked Numbers Text You? Myths vs. Reality
Privacy is not what it used to be. Around 90% of the world’s population uses smartphones. Yeah, this is useful. But it is also a cause...
RCS vs iMessage: Features, Security, Tech, and Global Reach
31.01.2025
RCS vs iMessage: Features, Security, Tech, and Global Reach
Have you noticed the buzz about “RCS vs iMessage” lately? It’s no coincidence—it’s been trending on Google search...
Ultimate SMS Codes Guide: Types, Pros, Cons, Best Practices
30.01.2025
Ultimate SMS Codes Guide: Types, Pros, Cons, Best Practices
Businesses use SMS codes for everything from enhancing customer engagement to ensuring secure authentication. Their simplicity and reliability...
SMS OTP 101: Benefits, Use Cases, and Best Practices
28.01.2025
SMS OTP 101: Benefits, Use Cases, and Best Practices
You want a simple and safe way to protect your users’ data and transactions while complying with industry regulations. Perhaps you've...
Top SMS backup and restore apps in 2025
22.01.2025
Top SMS backup and restore apps in 2025
Losing precious text messages can be more than inconvenient — it can mean losing cherished memories, important contacts, or vital...
130 Text Abbreviations to Supercharge Your SMS Marketing
17.01.2025
130 Text Abbreviations to Supercharge Your SMS Marketing
Having trouble fitting your marketing message into a short text while still making it impactful? In SMS marketing with limited character...
Top 10 SMS Marketing Companies in Dubai
15.01.2025
Top 10 SMS Marketing Companies in Dubai
Struggling to find the right SMS marketing partner in Dubai’s crowded marketplace? Every Dirham spent on the wrong bulk SMS marketing...
Top 10 SMS Marketing Companies in Dubai
15.01.2025
Top 10 SMS Marketing Companies in Dubai
Struggling to find the right SMS marketing partner in Dubai’s crowded marketplace? Every Dirham spent on the wrong bulk SMS marketing...
SMS Marketing in the USA: Trends, Compliance, and Top Providers
21.11.2024
SMS Marketing in the USA: Trends, Compliance, and Top Providers
SMS marketing is a must-have strategy for businesses looking for direct, personal, and highly effective customer communication. With an...
SMS Marketing in Canada: Your Guide to Success
19.11.2024
SMS Marketing in Canada: Your Guide to Success
In the fast-paced world of digital marketing, businesses constantly seek effective marketing channels to engage their customers. SMS marketing...
WhatsApp vs. WhatsApp Business: Choosing Between Personal and Business Options
13.11.2024
WhatsApp vs. WhatsApp Business: Choosing Between Personal and Business Options
With almost three billion users worldwide in 2024, WhatsApp has become the go-to app for instant messaging. Originally developed for simple,...
TCPA Compliance Checklist: An Essential for Businesses
06.11.2024
TCPA Compliance Checklist: An Essential for Businesses
Consumers today are increasingly inundated with unsolicited phone calls, messages, and robocalls. According to a 2023 TechJury report , the...
6 Best SMS Verification Services for Secure User Authentication
30.10.2024
6 Best SMS Verification Services for Secure User Authentication
You know, there’s one thing that every business, platform, and app out there has in common: the need to protect user accounts. And the...
How to Text a Link: Best Practices and Tips
24.10.2024
How to Text a Link: Best Practices and Tips
Text messaging has become one of the most effective ways to reach people instantly, and its prevalence continues to grow. In fact, studies show...
SMS for SaaS: Top Tools and Best Practices for Success
23.10.2024
SMS for SaaS: Top Tools and Best Practices for Success
SMS marketing is a fast and reliable way for SaaS companies to engage with their customers, offering instant communication that other channels...
Toll-Free SMS: Business Benefits, Challenges, and Setup
22.10.2024
Toll-Free SMS: Business Benefits, Challenges, and Setup
In an era where instant communication is key, businesses are always looking for ways to stay connected with customers. Enter toll-free SMS, an...
SMS
7 Key Pros of Texting for Business Communication
07.10.2024
7 Key Pros of Texting for Business Communication
Modern personal and professional communication heavily relies on texting, nowadays texting is a huge tool for business interaction. Its...
Cross-Channel vs. Omnichannel Marketing: An Expert Guide
18.09.2024
Cross-Channel vs. Omnichannel Marketing: An Expert Guide
Any platform or media used to reach a target audience is referred to as a “channel” in marketing terminology. Businesses connect...
Flash SMS: How It Works and When to Use It
17.09.2024
Flash SMS: How It Works and When to Use It
Flash SMS is a unique and powerful messaging tool for mobile phones that stands out from traditional SMS due to its immediate visibility and...
Can 2FA Be Hacked: Risks and Remedies
16.09.2024
Can 2FA Be Hacked: Risks and Remedies
In today's digital world, protecting personal information is more important than ever. Two-Factor Authentication (2FA) adds an extra layer...
All news
Experience builds trust
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Traffic Growth
300M+

300M+ SMS, RCS, Viber & WhatsApp messages delivered monthly. Scalable voice & messaging for global business needs.

Global Connectivity
800+

Connected to 800+ mobile operators for fast, secure, and reliable global message delivery — anywhere, anytime.

API Integration
API

Send SMS, RCS, Viber, and WhatsApp via API or SMPP. Easily integrate messaging into any website, app, or workflow.

24/7 Support
24/7

Get round-the-clock assistance with fast ticket response and dedicated support managers.

The World’s Most Connected Cloud 
Communications Platform

With over 800 direct global telco connections across 190 countries, DecisionTelecom is the number one choice to globally scale your customer communications – over any channel.